Foursquare: Marketers Start to Jump Aboard the Next Social Phenomenon

Foursquare – you’ve heard of it, probably even might be a member yourself. The quick-growing location-based social network is beginning to make reputable noise in the social space, and since August, traffic and user growth has soared for the new social noise maker.

According to co-founder Dennis Crowley, the platform is closing in on 500,000 individual users, with about 70% of the user base in the United States, and their international arm growing quickly – especially Tokyo, according to Crowley in an e-mail interview. These users are also checking in at an astonishing rate of 1.5 million check-ins a week.

If you are not familiar with Foursquare, the concept is simple – you sign up for an account and then you began the process of checking-in wherever you go; the majority of check-ins that are being done are through GPS-enabled mobile devices.

This social city-guide and game rewards you then for doing interesting things. The motive is to encourage people to discover new places and challenge you to explore your neighborhood in new ways. The rewards attached to this are tied to pseudo ‘badges’ a user is given for unlocking new places, times you check-in, how often, ultimately working your way to become the “Mayor” or “Deputy” of that locale.

In addition, the platform makes it very easy to connect your updates to your Twitter and Facebook profiles – seemingly synching your entire network with each update you post on Foursquare. Something that was not in place last year when Foursquare introduced themselves at the SXSW, but is working it’s way into a much more seamless process in 2010 and allows for a much higher engagement and viral distribution.

The concept is quite ingenious and despite it’s evolving stature; it is beginning to make quite the name for itself. Just in the past month, it’s been reported that Foursquare inked several major media partnership deals, including Bravo TV, Zagat, Warner Bros., HBO, the History Channel, ExploreChicago, and more.

These “branded” type of channels could be, if used and marketed properly, great engagement tools that focus around brand awareness, content sharing, and goes one step further and creates a physical presence with your brand using local stops where you instruct users to go. With the user taking part in the brand’s “game”, it allows the brand to create custom badges with Foursquare directly to keep user’s engaged and work toward further outreach goals.

Zagat @ Foursquare

Zagat’s official Foursquare page is calling the partnership “Foodie Love” and there is a custom badge to go along with taking part in the Zagat experience. The page offers people to follow Zagat and then take part and in various venues where Zagat wants users to check-in from, mainly a variety of restaurants throughout the country; check-in there, become a Zagat Foodie, and unlock the Zagat Foodie Badge. And through further engagement – Zagat is going to have a online video series on their website called “Meet the Mayor” where they will feature discussions with prominent Foursquare mayors.

Harvard @ Foursquare

The prestigious Harvard University has also partnered with Foursquare to create a channel where they list locations, experiences and ideas for students and visitors to go and check-in – taking part in the Harvard community; soon unlocking a custom Harvard Foursquare badge. Whether that helps with the admission process…I’m going to say doubtful – but hell of an engagement tool!

New York Times @ Foursquare

The NYT recently closed a deal with Foursquare and created a branded channel that is celebrating the 2010 Vancouver Olympics by sharing tips on what to see and where to go in Vancouver and Whistler. And if you check-in to two recommended venues you get to unlock the Olympics badge.

Conclusion

There is no doubt that Foursquare is growing quickly, with the focus mainly on gaining users, not revenue at the moment, according to Crowley; with now nearly 500,000 users, this number is likely to grow fast! After the Bravo TV deal was inked last month, a number of major brands, as shown above, came knocking at the door to work with Foursqaure, no doubt helping them earn some revenue. And with the ability for locales to offer up free food, drinks, discounts, coupons just for those who might become the “mayor” or “deputy” of their venue; being on Foursquare could soon become like being on Twitter…maybe? In addition, Crowley did confirm that Foursquare is working on creating actual incentives for users who garner specific badges and points in their account - not just pseudo “Mayoral” titles.

To that end, Foursquare is working on a set of services and tools, according to AdAge in early February, to begin offering paid services on a three tiers: one for small (local) businesses, one for retail chains, one for large marketers. Begin throwing these offers around, and soon Foursquare will move pass just the “engagement” level that these major brands are seeing above as far as click, follows and check-ins; and offer nailed-down analytics (impressions, clicks, friends, etc…) and deals could be sold against impressions such as web ads, clicks such as search ads, or even what Kunur Patel in AdAge said, “ a completely new model: cost per check-in.”

Foursquare TV Commercial

Update: A tweet today, February 24, from the Foursquare Twitter account said that there is a rumor that a Foursquare commercial could be running tonight on Bravo alongside the show Sheer Genius from 9 to 10 PM. The rumor quickly went to fact is going to be a 20 second spot that highlights Foursquare’s new partnership with Bravo TV. Watch the ad spot here (something I’m sure will garner a few more users…):

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The New Vision of a Digital Future: Monetizing Mobility

The idea that there is an overabundance of content in today’s digital spectrum is no surprise. In earlier times, newspapers, magazines, and various publications alike made a push once the web turned circles in the early 2000’s and content distributors rushed to get their publications online. This rush has since grown, and seen an extreme swell of content on the web, much of it free, much of it paid – creating the big issue that stands in front of publishers today: how do I further monetize?

Digital media might be popular, but from a marketing standpoint, it has not been easy on publications. Ad rates on the web could not match what was being garnered in print, essentially endangering the publications lifespan because of a lack of monetization. What saving-grace could be sitting in the weeds waiting to peek it’s head over – mobile device, and by that, I mean devices that are MOBILE.


As mobile devices increase in use (seen in the eMarketer.com study above), publications are flocking to create applications that can live and function within this new space. Everything from portable phones, to the hot, soon-to-arrive e-readers, tablets and other wireless internet devices; content distributors are seeing these ‘apps’ as the opportunity to both expand their reach and monetize their content at the same time.

Mobility In Play

Conde’ Naste Publications were one of the first to deliver full magazine issues on apps, staring with GQ’s December issue. By mid-February, according to Advertising Age, it sold nearly 7,000 copies of the December issue app and more than 15,000 copies of the February issue app at $2.99 each. When comparing this to the magazine’s print publication, which averaged nearly 194,000 single-copy sales per issue over the second half of last year, it’s not anything mind-blowing – yet. Conde’ Nast refers to this as a start to something much larger, as they prepare to get in a position to make a major play on the iPad, which is opening many content distributor’s eyes. They have also planned to create digital editions of Wired, Vanity Fair and a number of other titles.

When considering the outcome, you have to imagine that a number of people who might download single issues of a publication, could, most likely be, already not a subscriber. And if you charge $3 for that one download, think of 100,00+ people taking that same idea and applying it to their app collection – that will all start to add up.

Also, Zinio, which has been selling digitized copies of its magazines for display on computer screens for years, recently created a free iPhone app that optimizes digital editions of its publications for the iPhone. Within the first few weeks of release and 20,000 downloads later, it surpassed the New York Times app as the No. 1 News application.

It’s also interesting to see how a number of publishers are not just “unlocking the safe” of web content to a mobile application, but actually releasing specialized apps that draw in related information, but still sell and monetize the brand at the same time. Rodale, best known for its Men’s Health and Women’s Health publications, offer apps that range from 99 cents for a Men’s Health Ultimate Fat Burning app to $4.99 for their Eat This, Not That! Diet app. All of this is not just timely craze being built in branded modules that will live for just a period of time. Advertiser’s see the potential behind these types of apps and the ability to reach more targeted users outside of something like a Facebook or Web widgets were every marketer’s obsession years ago.

E-readers & Tablets…And the iPad!

This isn’t just all hype – there is something very serious brewing behind the potential of advanced e-readers and tablets, most notably, and always setting off the first alarm when they announce anything new, Apple’s iPad and other similar devices, are going to be a new source of potential income for newspapers, magazines and other print publications looking to make a big push.

E-readers and tablets are going to become effective content distributors for content publishers, and in no doubt will grow in terms of advertising revenue and further branded distribution. According to a Mashable article from February 18, Director for Digital Publishing at the Donald W. Reynolds Journalism Institute at the University of Missouri, Roger Fidler, said major news companies such as the New York Times, USA Today, and The Washington Post will be focused on creating customized content standards for e-readers and tablets. He also predicted that within 10 years time, a majority of subscribers to newspapers and magazines will be reading digital editions delivered to mobile reading devices.

As of February 10, there were 99 newspapers from around the world already available on Amazon’s Kindle – and this current Kindle model is subscription-based without advertising. Newspapers get about 30% revenue from having their content on the Kindle, something likely to change because publishers have some leverage because e-reader vendors must have content to succeed and newspapers will have the ability to do more rich presentations – content will evolve in the end game.

With that being said, that rushes the issue of staying competitive and enters the first question – “who can hit the ball out of the park to start?,” so to speak. For example, the iPad’s rumored debut turned official last month when Apple announced a March launch date and featured a full-color device with touchscreen; something the Kindle falls well short of at the moment. However, it is being predicted that Amazon will introduce a similar color device before the end of 2010.

iPad Will Reign…for now

With the pending launch of Apple’s new device, Wired Magazine has been planning, for more than 6 months already, to launch an iPad-only edition of the publication this summer that includes rich media content. Wired’s Editor-in-Chief Chris Anderson showcased a demo of the Wired Reader app at TED recently. The publisher of Wired, Conde Nast, also plans on launching iPad versions of GQ and Vanity Fair as well.

From a marketing and advertising standpoint, users that gravitate toward the e-reader subscriptions are looking for similar experiences they draw from the print publication. Those who will want to get even more out of that experience will be more attracted to the iPad. That being said, I see more of a harmonious relationship between the two, rather then one trumpeting over another – and this good news based on what experts reveal could be separate advertising models on each device.

New Medium = New Content

With the advancement of the iPad and many competitive devices, similar in functionality coming soon, media companies won’t simply be able to re-purpose content. According to Alan Mutter, an independent media analyst, who spoke to Mashable.com in a recent article, said content needs to be richer, offer more user control and interaction, and has to let the user manipulate it in a way that it becomes highly individualized.

Sport’s Illustrated recently created an iPad demo prototype on how that capability could be leveraged:

Mutter said that although he has reasons to be encouraged, it will take time before a mass amount of publishers go running to this new platform and spend a healthy investment to create these new formats. That will not happen until proof is made that they can generate significant revenue and ultimately become a clear marketing and advertising channel.

What is success here? Mutter said that when a number of around 100,000 subscribers are reached through e-readers and tablets alone per publication; then media companies will consider them successful tools to gain additional advertising revenue.

It’s All Dollars and Cents

In the end however, these are all cutting-edge devices that are clearly going to shake the content distribution channels at their very core. The hope is to generate not only additional advertising revenue, but also separate subscriptions, and potential syndication from other websites – all could be included in a new model of “charging for service.”

Mutter said, for example, CNN charges $3 for their iPhone app and the New York Times just gives it away for free.

A recent report from Gawker.com said that a New York Times source said that an iPad model of the NYT could run a user up to $20-$30 per month. Why such a high price…they are scared! Even more, they are worried that an advanced device like the iPad would have print subscribers cancelling pretty quickly, and running for the hills with their iPads in hand.

In the end however, it is about two pieces to this paradigm: The idea of having content optimized for the platform (whether it is an iPad, e-reader, tablet, iPhone, Android, other mobile device, even a gaming device), and then most importantly - coming up with the model that people will pay for.

I guess we’ll just close our eyes and see what happens in the next few months…

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Social Media Privacy: Building Trust

I know where you are, I know where you could be, I know pretty much everything about you.

And I’m not even your friend – at least (REAL) friend. It’s no surprise that social networking allows me to know this about you. I can see what you just ate, because you tweeted it, what you just got for Christmas, because you put it on Facebook. And now I can even see where you are all the time, because you went ahead and checked-in on Foursquare, or you Google Buzz-ed a random thought, and oh yea, you forgot to shut off that geo-location feature that is set to be on automatically when you activate your Google Buzz account…doh!

Sure, these publicly announced check-ins, random personal thoughts, and location-sharing networks might get you a cool new pseudo badge and allow you to become the Mayor of your workplace or the supermarket next door, maybe even the Target down the street – but one key thought that revolves around all of this – I know what you are doing, I know where you are, I know pretty much everything about you.

Social Networks & Privacy?

Privacy seems to be the 800-pound gorilla in the room that everyone notices is a big problem, large enough to be spoken about daily, but we more or less undermine it and sweep it under the rug and think it will clean itself up later somehow – aka….someone else will deal with it… or even worse – maybe nobody cares?

In the past, we’ve gone through the trials and tribulations of privacy wars on Facebook, and after that battle, their new policy now allows for more individual control and openness at the same time. That battle has slowed, and has now turned into the discussions around the new dangers of location-sharing networks such as Foursquare, Google Buzz, Loopt, even Yelp’s new check-in feature, maybe even clever Twitter or Facebook searches will yield some good results as to where you might be. As each of us get caught up in the novelty and bonuses associated with our behavior – what dangerous doors are we opening by taking part in this?

This leads into a larger discussion around the privacy associated with social networks, but to be honest, if we are taking part in this phenomenon daily – do we care about privacy? Sure there are certain Facebook pictures you want to keep targeted to just a select group of friends, and on Twitter you want to grant permission to a select group of people to see your tweets; privacy exists – but what is privacy if we are taking part in social reality anyways?

The 24/7 personal openness we display as social media users ties to our inherent behavior to play to our strengths. Social media has changed the way we live on and offline and has us living in much more “open” environments, compared to our parents and other Generation X’ers who lived in “closed” worlds and had “separate” behaviors. Social reality now combines all of that for us!

All of this sharing allows people to play to their virtues, even more in a social media world. People find their triumphs in social media accomplishing and well deserved from a societal standpoint, as well as a boost in their own individual behavior (aka EGO). If I tweeted from the top of mountain and said “About to hang-glide from 4,000 feet in Peru, what a life!”, compared to “Watching ‘Charles in Charge’ reruns on Mondayz…”; clearly it’s cooler I am doing the first rather than latter, but social media, despite its privacy concerns, allows us to live that behavior and feel accomplished for letting the world know what WE are doing. Does it matter that it related to hang-gliding or watching mundane television – no… I am letting the world know because I feel that I need to, to maybe feel that accomplishment in society.

I am not going to break this down from a psychological level, but I am sure there is some reality to this opinion in how people perceive themselves and why they take part – not caring about the privacy concerns we always feel so bullied with. In a recent study from the Future of Privacy Forum, 42% of Internet users are concerned that websites are collecting too much information about them, but then again with Facebook recently overtaking Yahoo! for the #2 top spot on the entire Internet - I don’t know if that reflects privacy as much of a concern anymore?

And as we go forward into the future, there is no doubt that Privacy will become more of an issue, especially as more and more individuals begin to feel violated, whether in an emotional online attack or a physical attacks, such as when video podcaster Israel Hyman was robbed after we tweeted that he was out of town, and the fact that studies have already been done to show how social networks are being used as tools to further provoke attacks on a person – in the next two years, privacy and further security will certainly come to a boiling point, it will be interesting to see what happens at that point.

What are your thoughts around privacy and social networking – does it really matter and is there anything we can do about it?

This blog is also published at http://www.ovrdrv.com

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Is Your Brand Resistant to Change?

In 2010, the exchange between consumers and brands will in no doubt increase among new media marketing channels. Just in the first couple of months of 2010, I have already seen countless posts outlining CRM models that are stressing the point to consume ROI for Social Media and take action to begin integrating this into your brand campaigns that live within on and offline social media channels.

With so much stress to one observation of social media marketing in 2010, it’s important to make light of another key observation in the Future of Social Media blog series: The Resistance to Change Ending.

It was Benjamin Franklin who said:

“Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety.”

This quote, although philosophical in reasoning, is quite the pragmatic approach when applied to the idea of social media marketing. There have been countless charts and graphs that apply from reputable marketing research publications, such as eMarketer.com and 2010 Forrester Reports that point to all directions of brands shifting dollars into interactive marketing, with a focus in new (social) media – however, there is still hesitation among the masses when it comes to the decision of whether this type of marketing is a intelligent investment.

This drives me to think how and why a CMO would be hesitant to change their ways, and I believe between now and 2010 – this approach will change for the way brands who don’t consider social media or any type of new media an investment – to turn their eyes away from fear and begin shifting the paradigm. In light of this, I have come up with five reasons why it seems brands are resistant to change (this is an opinion – so I absolutely welcome comments)

  • Reason #1: The brand is, in general, negative or against all that is new or different.
  • Reason #2: The brand is not interested in change; they have other goals they want to pursue.
  • Reason #3: The brand does not understand the message and/or the consequences that the change will have.
  • Reason #4: The brand does not trust the person who communicates the initiative.
  • Reason #5: FEAR.

Although these reasons are somewhat built around generalities, it’s important to recognize a few practical truths. Brands have taken time to absorb social media marketing into their programs, and that will continue to be the case, however between 2008 and 2009, U.S. Marketers alone using Social Media within their programs nearly doubled in percentages – an increase likely to continue.

Just alone in ad spending within online social networks worldwide, between 2008 and what is expected by 2011; the same type of increase is likely to continue.

Just another hint to where things are headed…

In the end, a brand is afraid to change, and will never make this type of jump overnight. The five reasons above, I’m sure, point to a number of individuals you might know, or very well could be at your organization; it’s very likely. The resistance to change is led by a faithful bunch, your typical ‘old style’ leaders who oppose the new digital spectrum, but slowly are adopting to the early styles of interactive marketing, such as email marketing because he/she is forced to. They could also still rely on patchy TV & radio spots, and could be very excited buy out page five inside a dying magazine publication – this exists; it’s hard to think this is an actuality – but it truly is.

This AdWeek Media Poll shows that the 45-55+ demographic are much more in tune to purchasing newspaper/magazine ads as opposed to the younger demographic. Is this because of they are cheaper these days? Yes. Is this because they are unfamiliar and afraid to commit to the digital space, definitely YES.

I’m not saying age is the key indicator, but it certainly is a diving off point when making certain predictions that pertain to driving home this thought of resistance to change. In all reality, and I’m not screaming from the weeds here, it’s fear. In a time of economic recovery, such as what we are sifting through at the moment – FEAR; scream it from the top of your building, or as high as you could possibly reach – there is a resistance to change because of a FEAR of what might happen in changing the way your brand is marketed - I can’t be any more forthright.

Prediction: By 2012, if your brand has not already begun shifting the marketing channel to a more open, two-way communicative, “social” environment; you could very well be left in the dust, watching the grass grow over you.

(This blog posts is also published on the Overdrive Marketing Blog)

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The Future of Social Media: A 2010 Blog Series (Social Media 5 Years Into the Future)

As we now have buried our eyes & minds into a very exciting 2010, the focus on social media marketing will be ever growing. In fact, from this point on, I believe we are going to see a number of changes in marketing strategies, on and offline.

If you think closely, the world’s operating system is morphing. In the past, you have had a number of “closed” model marketing systems that prevented the singular idea that social media describes: collective interaction. In past years, marketing strategies have lived within specific business models and relied on “closed” channels to disseminate the message. For example, a newspaper would advertise a static ad, a direct-mail message would take a matter of days to make even a single impression. Once that message was delivered, the channel relied on a number of “closed” systems to tie into the medium properly, and the need to pause and wait for participation was often days, weeks, even months depending on the type and length of the campaign.

In today’s world, the operating system is being revamped, what took days, now takes seconds, and together this process of marketing evolution is pushing today’s marketing programs into an “open” system. This “open” system allows for instant connections with the customer, while the opportunity for response, collaboration, sharing, and growth increase tremendously.

Fundamental Shift

While this shift in marketing systems is underway, this “closed” to “open” environment is going to expand further beyond business into our everyday lives. Obviously, as marketers, we think of this in relevancy to the delivery of a message, in some manner. But, as time expands and social media begins to consume users’ lives online, the idea of an “open” system will fall into a number of funnels, including media and content, advertising, business solutions, education, legal environments, lifestyle, entertainment, love, religion, sex, etc…

And as this shift into an “open” system expands, a number of brands and individuals will be wary of moving so quickly into such an environment. A system like this is cluttered with a number of worries, such as “out of control”, “chaotic”, “risky”, or “feeling of being unsafe”.

This inescapable feeling of being in “risk” is common among brands, but learning to trust the system will be the hardest step to overcome starting in 2010 and moving beyond. If relating this change in marketing ethics to social media, the door must be swung open to attain any success. To what level you remain “open”, your business growth will be directly related.

Social Media: 5 Years Into the Future

12-18 Months: Social Media is CRM

As social media slowly becomes a part of everyone’s daily web interaction, this reality and change in systems means that YOU, your brand, must adjust and focus on agility instead of just optimization when it comes to integrating social media into your marketing programs. And as this becomes more of a reality, Social Media CRM systems are becoming a necessity, rather than option as more users begin to take part in social media and recognize your brand.

In the next 12-18 months, brands will work to close the gap on effectively managing dialogue with the market in terms of:

  • sharing information
  • fast-tracking problems
  • responding to questions

Both internally and externally with customers, prospects, employees, other stakeholders, and the public.

Social Media monitoring devices such as Radian6, Visible Technologies, Buzzlogic, TNS Cymfony, Trackur, and other social media monitoring tools allow you to keep a finger to the pulse of your brand and see real-time data as social media mentions take place.

12-18 Months: Digital Jet Lag Goes Into Red Alert

As information already within social media is becoming clogged, expect a massive increase in the next 12-18 months with the uptick in both users and social media popularity. Because of this, expect filtering and curation to become a huge business. When it comes to finding methods to cull the information being pushed into the social networks and allow users to sort through it more efficiently, a step toward contextualizing and connecting with the ‘right’ information will step into the forefront with a number of new tools, platforms and systems to help control this excessive amount of content.

To be continued…

This post is part one of a continuous series that will be posted throughout the rest of January and February. Here is a sneak peak to some of the topics that I will be covering:

• Resistance to Change Ends?
• Privacy will become a MUST for Users
• Real-time, Social Mobile: Feedback, Rating, Comments, Tagging
• Uprising in Automated Social Agents
• Socially Augmented Reality
• FREE Access to a Global Network
• Social “Books”
• Smarter Social Advertising: Mobile, Online
• The End of One-Way Communications
• Social Advertising Budgets Explode
• The Extreme Reputation Economy
• The Importance of Social Capital
• The Global Social Brain

This blog series will also be posted on my work blog @ http://www.ovrdrv.com/blog

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Flickr for Hire: Using Flickr to Market Brands

For the better part of 2009, Twitter and Facebook have been stealing the spotlight when it comes to discussions regarding social media “movers and shakers”. This is understandable as both have truly stepped on the gas in terms of increasing user base and improving functionality both in-house and externally through third party application development. Furthermore, both companies continue to dedicate significant time and research towards making their services useful for businesses, as we see new organizations join these networks daily and each with unique goals and strategies for doing so.

However, Flickr is a photo and video sharing social media channel that is also experiencing rapid growth and integration within many avenues of online business development and marketing, currently hosting more than 4 billion images, up from 3billion in November of 2008. With that said, Flickr should be researched and considered for use by many entrepreneurs as it too plays a large role within your company’s potential to benefit via social media outlets.

While there are a multitude of both personal and professional reasons to utilize Flickr, business owners should focus on implementing this platform to increase their level of personal interaction with current clients, build further awareness of their corporate brand, and perform strategic outreach campaigns to potential interested parties that would otherwise be unaware of their products or services.

Below are some simple starting points that will hopefully start your creative juices flowing as to how you can tailor the use of Flickr to your own company’s needs and strategies.

Flickr Facts for You & Your Company

  • Flickr is an online web service and social community for sharing photos and video. As of October 2009, it claims to host more than 4 billion images, up from 3 billion in November of 2008.
  • Flickr allows for user interaction, commenting, categorizing of albums, and building of contact lists (like followers or friends, if you will).
  • Flickr allows users to sign up for a Pro-Account, which provides unlimited uploading of pictures and videos for $25/year.
  • Flickr Groups are used to enhance social sharing based on location, events, affinity groups, etc. This is a large asset for businesses to further reach potential clients and customers based on interests.
  • Within Flickr, users can create online Photo Contests to increase user interaction and visibility to the channel.
  • Flickr provides a very resourceful analytics program that allows you to track your photo traffic and views by very detailed metrics.
  • Ties in very well with other social media channels to cross update and draw traffic back to the channel.
  • Very effective tagging, batching, editing and grouping functionality with Organizr.

How Can You & Your Company Utilize Flickr?

  • Share all photos and videos from both in-house and user submitted material to act as a live-time online photo album.
  • Utilize the highly effective keyword tagging features to get your company’s material visible to SEO searches, as well as internal searches from Flickr users.
  • Join many Flickr affinity groups to gather interest from those who may not be familiar with your company’s products, services, location or values.
  • Photo contests and special promotions can be designed and executed with Flickr as the vehicle used to facilitate these activities.
  • Connect Flickr to current website, Facebook Fan Page, corporate blog, etc. to smoothly cross post content among all of of your company’s online assets.
  • Flickr has great API and Widget based functionality that allows you and your technical staff to utilize Flickr functionality within your current online assets, displaying your public Flickr content in ways that work best for your brand, purpose or intended delivery to your audience.
  • Learn more about your community and the values, activities, events and experiences your users or fellow businesses take part in.

A very important thing to keep in mind regarding your use of Flickr for business is this - do NOT oversell. This is highly frowned upon by the Flickr team and, more often than not, those companies who practice this have their account deleted from the site altogether. Flickr has constructed a very helpful, light-hearted and colloquial set of guidelines that will ensure you are fully aware of what the Do’s & Don’ts are for using this service.

Entrepreneurs must understand that Flickr is not a billboard, rather it is an online photo sharing community, a virtual scrapbook if you will, for you to further connect with those who you wish to gain a more robust idea of who you are and what you value as a business.

So, take a tour and explore the various features and uploading tools available. Search for groups that would be of interest to you or your market. Ask questions and share your thoughts here by commenting below. As you research its versatility and role within the world of social media, it could spark creative and helpful thoughts as to how Flickr can be useful to your company and overall brand identity.

Guest post by Business Development Consultant, Guy Mitrano (@guybby) Mitrano is a Gen-Y entrepreneur, and CEO of Burlington Boatyard, LLC & business consultant with strong awareness of the needs, strategies, & goals of fellow young entrepreneurs and start up companies.

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RATM Saves Christmas - Facebook Campaign Leads to Surprise Viral Victory

The ageless metal-rap rockers, Rage Against the Machine, are making noise again, and this time it’s by pure accident. The political-driven rock group hasn’t released an album since retiring back in 2000, however, they surfaced last week on the UK’s biggest radio station, BBC Radio One, to talk about how they suddenly emerged on the UK pop music charts for the much fought over “Christmas Number One” title for 2009.

The UK “Christmas Number One” title has normally been held by the UK series, X Factor, winner - a version of American Idol produced in the UK. For four straight years, the “Christmas Number One” winner has been held by the X Factor winner, and this year it was Joe Mcelderry, who was expected to win the title for singing the Miley Cyrus song “The Climb.”

However, a Facebook inspired campaign that was launched by UK resident Jon Morter as an entertaining (joke) protest against the mainstream pop that in most ways does dominate music charts across the globe these days. Morter’s Facebook group “Rage Against the Machine for Christmas Number 1″ quickly grew to 800,000 fans, and was overspread with users who pledged to buy the track to help push the band to the top of the charts. The Facebook Group currently has more than 970,000 members as of Dec. 20.

The mainstream news picked up the story after the first two weeks of December when the Facebook group, which launched in the beginning of December began to grow quickly, and while going offline many times during the beginning days of December, prompted some to make several claims of foul play - however it didn’t slow the Rage Against the Machine victory.

And once Joe McElderry’s track was released in a hard copy on CD, unlike Rage Against the Machine, the X Factor winner from the UK began to close the gap on the suddenly popular American rock band and their 1992 produced single “Killing in the Name Of.”

On December 20, BBC Radio One announced the final winner, and thanks to a surge of downloads via blog posts, Facebook comments, and Twitter tweets - the infectious campaign influenced social media channels and led to a Rage Against the Machine victory.

As announced in an interview with BBC Radio One before being announced winners, the band said if they did end up winning, they would play a free concert in the UK in early 2010.

Analysis Breakdown

Starting in the beginning of December, from Dec. 1 - Dec. 11; while the Facebook Group was going on and offline sporadically, the number of social media mentions among Twitter, Blogs and Facebook were small in numbers of original posts to users’ profiles. However, after December 11 when the group went back up live, it kicked over dominoes that sent tweets, blog posts and Facebook updates soaring in numbers.

The mainstream news did not pick up the story until December 14; with social media leading the majority of the charge based on the following data:

(In the following charts, only the keywords “RATM” & “Rage Against the Machine” & “Christmas Number One” & “Joe McElderry” were used in this analysis. All data was taken from the social media monitoring tool Radian6. The dates of Dec. 1 - Dec. 20 were used in this analysis.)
Twitter, Blogs, & Facebook (46,337 posts):
Mainstream News Posts (3,565 Posts):
Twitter Posts (26,664 Posts):
Blog Posts (18,129 Posts):
**The charts above include only a limited set of data, due to a number of other keywords that could have been used in Twitter, Facebook Updates and Blogs; keywords like “Rage”; which were too broad to analyze more specifically at the time of this posting. The above posts do however represent the trending to their exact details.
Social Media Extras:

The campaign also led to the creation of a separate mini-site that housed the interview with RATM and BBC last week, a separate Twitter account and an already established YouTube channel that held the video seen above where the band performed their smash hit, “Killing in the Name Of” live Thursday, Dec. 17, 2009 on BBC Radio One.
Twitter Account: @RATM4Xmas; 2,698 followers
YouTube Channel: A user-created channel that garnered two YouTube awards during the week of Dec. 14 -20; #61 Most Viewed Channel in the UK & #14 Most Viewed Directors Channel in the UK

Conclusion
It is really nice to see the effect a viral marketing campaign that had no direction, but was more led by a crowdsourcing effort to push a final result -putting RATM at the top of the charts. It normally takes many dollars to create such a buzz in the matter of a few weeks, and this was done with nothing but spirit and passion for the push to the top - led by users with little outside influence, and all with the help of social media!

**This blog was first published by Nick Cifuentes on the Overdrive Interactive Marketing Blog

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Facebook Releases Updated Contest, Sweepstakes Promotion Guidelines

Running contests or promotions on Facebook have become one of the most effective ways in building high-level engagement with your brand. Numerous companies have come up with a variety of strategies to link external social networks into their contest campaigns, and a large target in that funnel - FACEBOOK.

The new rules that Facebook released ealier this month have now set specific guidelines for any company or individual looking to run any kind of promotion or contest within Facebook. These new guidelines now require anyone to request permission from Facebook before being allowed to launch any Facebook related contest or sweepstakes. All promotions that run on Facebook must be fully located on either the canvas page of an application, or in an application box or tab on a Facebook Page.

Section 3. Administering a Promotion through the Facebook Platform

You may not administer any promotion through Facebook, except that you may administer a promotion through the Facebook Platform with our prior written approval. Such written approval may be obtained only through an account representative at Facebook. If you are already working with an account representative, please contact that representative to begin the approval process. If you do not work with an account representative, you can use this contact form to inquire about working with an account representative. If we provide you such approval, you agree to the following:

3.1 You will only administer the promotion through an application on the Facebook Platform, as directed by us.

3.2 You will only allow users to enter the promotion in the following locations on Facebook:

3.2.1 On the canvas Page of an application on the Facebook Platform.

3.2.2 On an application box in a tab on a Facebook Page.

3.3 You will include the following language in a clear and conspicuous manner adjacent to any promotion entry field: “This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. You understand that you are providing your information to [recipient(s) of information] and not to Facebook. The information you provide will only be used for [disclose any way that you plan to use the user's information].”

3.4 You will not mention “Facebook” in the promotion’s rules except in the following ways: (i) “You can enter the Promotion through the [application name] application on the Facebook Platform. You can also find the application on the [tab name] tab on the [Page name] Page on Facebook.”; (ii) to fulfill your obligations under Section 3.7.

3.5 You will designate an individual to act as a primary contact to address any communications from us with respect to the promotion.

3.6 You must submit materials for any promotion you plan on administering through the Facebook Platform to your account representative for our review and approval at least 7 days prior to the start date of such promotion. Promotions not approved in writing within such time period will be deemed unapproved.

3.7 You will include the following provisions within your official rules for the promotion:

3.7.1 Acknowledgement that the promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.

3.7.2 Complete release for us from each entrant or participant.

3.7.3 Any questions, comments or complaints regarding the promotion will be directed to you, not us.

Basically, these new rules will now clear out the ’spam’ like contest entries that you see float through your friend’s newsfeeds, often in status updates through Facebook.

To clear up any confusion, Facebook has given users a few examples of how to apply Section 3 of the Promotion Guidelines to actual situations:

You cannot: Condition entry in the promotion upon a user providing content on Facebook, such as making a post on a profile or Page, status comment or photo upload.

You can: Use a third party application to condition entry to the promotion upon a user providing content. For example, you may administer a photo contest whereby a user uploads a photo through a third-party application to enter the contest.

You cannot: Administer a promotion that users automatically enter by becoming a fan of your Page.

You can: Only allow fans of your Page to access the tab that contains the third-party application for the promotion.

You cannot: Notify winners through Facebook, such as through Facebook messages, chat, or posts on profiles or Pages.

You can: Collect an address or email through the third-party application for the promotion in order to contact the winner by email or standard mail.

You cannot: Instruct people (in the rules or elsewhere) to sign up for a Facebook account before they enter the promotion.

You can: Instruct users to visit the third-party application to enter the promotion (as described in Section 3.4(i)). Since users must have a Facebook account in order to access an application on the Facebook Platform, if you give this instruction, they will be prompted to sign up for a Facebook account if they do not already have one.

(This post is also published on http://ovrdrv.com/blog)

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Twitter Will Launch Paid Corporate Accounts by Year’s End

It’s official, Twitter is set to introduce premium accounts for brands and businesses by end of the year, this according to co-founder and CEO Biz Stone. While speaking at an event in London, Stone said Twitter plans to charge for corporate accounts, and in exchange, would offer enhanced features and analytics in return.

It is important to note, however, that if you are a current brand or business, you will not be forced to pay, but this will more be added on as a value to your account, which will tie in the rich features & analytics, in addition to some other kind of targeting, is my guess, when plans are unveiled in a few weeks.

At the event, according to ClickZ, celebrity Tweeter, Stephen Fry criticized the move, saying it would be “anti-commercial” and there was a “sense of being guided by a big corporate brother.”

Fry also pointed out that this could now be the beginning of banner ads on the site, and Stone quickly dismissed that saying “the plan has always been to create a [revenue] model that would be native to Twitter.”

(Blog post is also published on http://ovrdrv.com/blog)

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Facebook Now Rated the No. 3 Video Site

When it comes to online video, Facebook always seemed to be one step behind the usual online video giants…not anymore! According to Nielsen’s latest VideoCensus numbers, Facebook has rose to No. 3 behind online video giants Hulu and YouTube in terms of total streams.

Facebook jumped from No. 10 last month - leap-frogging the likes of MSN, ABC Television, Fox Interactive Media, and Yahoo! The report said Facebook generated more than 217 million streams in October to more than 31.5 million unique viewers - this is up from 110 million streams to 23 million viewers in September.


As fast as Facebook has grown in the past year, the online video viewing aspect was never something brands, nor advertisers really drove too much interest to. However, this could open up a door to change. Facebook actually had more than double the number of unique viewers Hulu had for October - but do remember, Facebook caters to the shorter and more personal videos, as compared to TV show length videos that flood Hulu.

Facebook began their venture into large-scale video streaming when they partnered with CNN to present the President Inauguration in January, then opened up another live streaming event with the NBA All-Star Game in February - both events drew a high level of engagement across Facebook.

More recently, the Foo Fighters in October, held a live concert that was streamed across Facebook, Livestream and the iPhone, and delivered 2 hours and 45 minutes of their greatest hits to more than 150,000 viewers around the world. The video drew 440,000 total live streams, with a max of 20,000 at any one time.

Watch live streaming video from foofighters at livestream.com

Clearly Facebook is making their platform more friendly from a video streaming perspective, think what could of been from an advertisers’ standpoint if the Foo Fighters’ record label was to try and monetize that almost 3 hour long show…exactly. On top of that, the concert trended on Twitter at #2, (#1 was Halloween) and it was also #1 on Digg.

Music has not been the only source of featured video for Facebook, the early premier of the NBC (and Hulu owner) show Community was debuted through Facebook on the NBC Fan Page.

Overall, the number of total U.S. video watchers dipped to 138.6 million unique viewers from 139.3 million in September. However, the number of total streams rose to 11.2 billion in October vs. 11.02 billion in September. And the number of streams per person was up to 81 in October, compared to 79.1 in September, and the time spent per viewer was up to 212.5 minutes in October, compared to 195.2 in September.

(Also published on http://ovrdrv.com/blog)

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