RATM Saves Christmas - Facebook Campaign Leads to Surprise Viral Victory
The ageless metal-rap rockers, Rage Against the Machine, are making noise again, and this time it’s by pure accident. The political-driven rock group hasn’t released an album since retiring back in 2000, however, they surfaced last week on the UK’s biggest radio station, BBC Radio One, to talk about how they suddenly emerged on the UK pop music charts for the much fought over “Christmas Number One” title for 2009.
The UK “Christmas Number One” title has normally been held by the UK series, X Factor, winner - a version of American Idol produced in the UK. For four straight years, the “Christmas Number One” winner has been held by the X Factor winner, and this year it was Joe Mcelderry, who was expected to win the title for singing the Miley Cyrus song “The Climb.”
However, a Facebook inspired campaign that was launched by UK resident Jon Morter as an entertaining (joke) protest against the mainstream pop that in most ways does dominate music charts across the globe these days. Morter’s Facebook group “Rage Against the Machine for Christmas Number 1″ quickly grew to 800,000 fans, and was overspread with users who pledged to buy the track to help push the band to the top of the charts. The Facebook Group currently has more than 970,000 members as of Dec. 20.
The mainstream news picked up the story after the first two weeks of December when the Facebook group, which launched in the beginning of December began to grow quickly, and while going offline many times during the beginning days of December, prompted some to make several claims of foul play - however it didn’t slow the Rage Against the Machine victory.
And once Joe McElderry’s track was released in a hard copy on CD, unlike Rage Against the Machine, the X Factor winner from the UK began to close the gap on the suddenly popular American rock band and their 1992 produced single “Killing in the Name Of.”
On December 20, BBC Radio One announced the final winner, and thanks to a surge of downloads via blog posts, Facebook comments, and Twitter tweets - the infectious campaign influenced social media channels and led to a Rage Against the Machine victory.
Analysis Breakdown
Starting in the beginning of December, from Dec. 1 - Dec. 11; while the Facebook Group was going on and offline sporadically, the number of social media mentions among Twitter, Blogs and Facebook were small in numbers of original posts to users’ profiles. However, after December 11 when the group went back up live, it kicked over dominoes that sent tweets, blog posts and Facebook updates soaring in numbers.
The mainstream news did not pick up the story until December 14; with social media leading the majority of the charge based on the following data:
**The charts above include only a limited set of data, due to a number of other keywords that could have been used in Twitter, Facebook Updates and Blogs; keywords like “Rage”; which were too broad to analyze more specifically at the time of this posting. The above posts do however represent the trending to their exact details.Conclusion
It is really nice to see the effect a viral marketing campaign that had no direction, but was more led by a crowdsourcing effort to push a final result -putting RATM at the top of the charts. It normally takes many dollars to create such a buzz in the matter of a few weeks, and this was done with nothing but spirit and passion for the push to the top - led by users with little outside influence, and all with the help of social media!
**This blog was first published by Nick Cifuentes on the Overdrive Interactive Marketing Blog
Facebook Releases Updated Contest, Sweepstakes Promotion Guidelines
Running contests or promotions on Facebook have become one of the most effective ways in building high-level engagement with your brand. Numerous companies have come up with a variety of strategies to link external social networks into their contest campaigns, and a large target in that funnel - FACEBOOK.
The new rules that Facebook released ealier this month have now set specific guidelines for any company or individual looking to run any kind of promotion or contest within Facebook. These new guidelines now require anyone to request permission from Facebook before being allowed to launch any Facebook related contest or sweepstakes. All promotions that run on Facebook must be fully located on either the canvas page of an application, or in an application box or tab on a Facebook Page.
Section 3. Administering a Promotion through the Facebook Platform
You may not administer any promotion through Facebook, except that you may administer a promotion through the Facebook Platform with our prior written approval. Such written approval may be obtained only through an account representative at Facebook. If you are already working with an account representative, please contact that representative to begin the approval process. If you do not work with an account representative, you can use this contact form to inquire about working with an account representative. If we provide you such approval, you agree to the following:
3.1 You will only administer the promotion through an application on the Facebook Platform, as directed by us.
3.2 You will only allow users to enter the promotion in the following locations on Facebook:
3.2.1 On the canvas Page of an application on the Facebook Platform.3.2.2 On an application box in a tab on a Facebook Page.
3.3 You will include the following language in a clear and conspicuous manner adjacent to any promotion entry field: “This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. You understand that you are providing your information to [recipient(s) of information] and not to Facebook. The information you provide will only be used for [disclose any way that you plan to use the user's information].”
3.4 You will not mention “Facebook” in the promotion’s rules except in the following ways: (i) “You can enter the Promotion through the [application name] application on the Facebook Platform. You can also find the application on the [tab name] tab on the [Page name] Page on Facebook.”; (ii) to fulfill your obligations under Section 3.7.
3.5 You will designate an individual to act as a primary contact to address any communications from us with respect to the promotion.
3.6 You must submit materials for any promotion you plan on administering through the Facebook Platform to your account representative for our review and approval at least 7 days prior to the start date of such promotion. Promotions not approved in writing within such time period will be deemed unapproved.
3.7 You will include the following provisions within your official rules for the promotion:
3.7.1 Acknowledgement that the promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.
3.7.2 Complete release for us from each entrant or participant.
3.7.3 Any questions, comments or complaints regarding the promotion will be directed to you, not us.
Basically, these new rules will now clear out the ’spam’ like contest entries that you see float through your friend’s newsfeeds, often in status updates through Facebook.
To clear up any confusion, Facebook has given users a few examples of how to apply Section 3 of the Promotion Guidelines to actual situations:
You cannot: Condition entry in the promotion upon a user providing content on Facebook, such as making a post on a profile or Page, status comment or photo upload.
You can: Use a third party application to condition entry to the promotion upon a user providing content. For example, you may administer a photo contest whereby a user uploads a photo through a third-party application to enter the contest.
You cannot: Administer a promotion that users automatically enter by becoming a fan of your Page.
You can: Only allow fans of your Page to access the tab that contains the third-party application for the promotion.
You cannot: Notify winners through Facebook, such as through Facebook messages, chat, or posts on profiles or Pages.
You can: Collect an address or email through the third-party application for the promotion in order to contact the winner by email or standard mail.
You cannot: Instruct people (in the rules or elsewhere) to sign up for a Facebook account before they enter the promotion.
You can: Instruct users to visit the third-party application to enter the promotion (as described in Section 3.4(i)). Since users must have a Facebook account in order to access an application on the Facebook Platform, if you give this instruction, they will be prompted to sign up for a Facebook account if they do not already have one.
(This post is also published on http://ovrdrv.com/blog)
Facebook Now Rated the No. 3 Video Site
When it comes to online video, Facebook always seemed to be one step behind the usual online video giants…not anymore! According to Nielsen’s latest VideoCensus numbers, Facebook has rose to No. 3 behind online video giants Hulu and YouTube in terms of total streams.
Facebook jumped from No. 10 last month - leap-frogging the likes of MSN, ABC Television, Fox Interactive Media, and Yahoo! The report said Facebook generated more than 217 million streams in October to more than 31.5 million unique viewers - this is up from 110 million streams to 23 million viewers in September.

As fast as Facebook has grown in the past year, the online video viewing aspect was never something brands, nor advertisers really drove too much interest to. However, this could open up a door to change. Facebook actually had more than double the number of unique viewers Hulu had for October - but do remember, Facebook caters to the shorter and more personal videos, as compared to TV show length videos that flood Hulu.
Facebook began their venture into large-scale video streaming when they partnered with CNN to present the President Inauguration in January, then opened up another live streaming event with the NBA All-Star Game in February - both events drew a high level of engagement across Facebook.
More recently, the Foo Fighters in October, held a live concert that was streamed across Facebook, Livestream and the iPhone, and delivered 2 hours and 45 minutes of their greatest hits to more than 150,000 viewers around the world. The video drew 440,000 total live streams, with a max of 20,000 at any one time.
Clearly Facebook is making their platform more friendly from a video streaming perspective, think what could of been from an advertisers’ standpoint if the Foo Fighters’ record label was to try and monetize that almost 3 hour long show…exactly. On top of that, the concert trended on Twitter at #2, (#1 was Halloween) and it was also #1 on Digg.
Music has not been the only source of featured video for Facebook, the early premier of the NBC (and Hulu owner) show Community was debuted through Facebook on the NBC Fan Page.
Overall, the number of total U.S. video watchers dipped to 138.6 million unique viewers from 139.3 million in September. However, the number of total streams rose to 11.2 billion in October vs. 11.02 billion in September. And the number of streams per person was up to 81 in October, compared to 79.1 in September, and the time spent per viewer was up to 212.5 minutes in October, compared to 195.2 in September.
(Also published on http://ovrdrv.com/blog)
Facebook, Twitter, Last.fm Land on Xbox 360
They always said games would be more fun when you play them with friends, which is why the Xbox 360 just finalized their Xbox Live software to sync with your Facebook and Twitter accounts.
Users will now be able to wrap themselves entirely in a “social-enabled” game experience and connect and play with their friends on Facebook & Twitter.

With the integration, you can now use your Facebook account through your Xbox 360, and update your status, browse updates from your friends and view photos on the big screen. You will also be able to link your Xbox Gamertag to find your Facebook friends who also play on Xbox Live and connect with them directly within your gaming experience. Facebook goes one step further and utilizes the fairly new interface of the Xbox 360 dashboard, and allows a variety of sorting and slick panel movement, all with the touch of your controller.
Your photo albums will also load pretty quickly and look impressive on a high-definition TV - much better looking then on your computer screen.

Twitter also will now sync with your account, and you will be able to tweet through your Xbox 360 anytime during your Xbox Live experience, as well as view profiles, trends and conversations - even search to see who is tweeting about your favorite game. Although it is not much different than tweeting from a computer or your phone, the Xbox 360 interface takes tweeting to an entirely new level with just the design of it alone.

And for you PS3 fans, I know you are asking - where is our update? It is coming! The company just announced on its official PlayStation blog that upcoming firmware update v3.10 will add Facebook and Twitter functionality to the PS3 interface.
And for music fans, Last.fm, a streaming music application that allows you to set a channel and listen for as long as you’d like, also will now sync with the Xbox 360. As does the new Microsoft Zune player, Microsoft’s version of the iPod, where users can now watch videos in 1080p and 5.1 channel surround sound - all through their game system.
In addition to all the new social features, Xbox Live also will be debuting the “News and More” section, transforming Xbox Live into a full-on media portal that will regularly update streaming content from MSNBC, The New Yorker, and Dilbert, just to name a few.
Happy Gaming!
(This blog post is also posted on http://ovrdrv.com/blog)
Facebook Launches ‘Live Stream’ Widget for All Website Owners
Do you remember CNN’s live stream of the inauguration, or when TNT did a live stream webcast of the NBA All-Star Game? If you did happen to catch both of those online events at the respective websites, you would have noticed that Facebook played a large part in those particular events.
Each of these events integrated the Facebook Connect-enabled live stream widget. And now Facebook is making this available to all websites and developers who can now incorporate this technology on their sites.
This event now allows brands to consider using this Live Stream ‘Chat’ Box on their websites or applications. However, it is not only built to function around live events, but could be used simply for any reason on a website – but that is the point of it. And another great aspect of this client comes right from Facebook who said “the Live Stream Box can handle a very substantial load, supporting millions of simultaneous users.”

The one downside of the Live Stream Box is that the content posted to it will not be archived or accessible for any APIs. This client is to be utilized as a one-use chat room that can be thrown away at a later point.
However, the true benefit of this is the ability to increase the engagement level, and keep a user’s interest on your website, and increase the amount of time a user might engage on it.
The process is quite simple in how this client functions – a user comes to your site, and if they are already signed in through Facebook, they will be able to start chatting right away (if they are not, they will be asked to sign-in before taking part in the chat client), and each ‘chat message’ a user submits is posted back to their Facebook profile with a link to the website they just came from (Your Website!!). This in turn shows up on their news’ feeds, and so on – the viral propagation has begun.
This story was originally published by Nick Cifuentes on the Overdrive Interactive Marketing Blog
Iran vs. Iran - A Revolution Captured by Social Media
It’s difficult to understand sometimes why certain events take place. Why individuals might act in a certain manner and take action in ways another might think differently about. It’s relative in thought, but when that action is applied in a real-life situation, you awake for a moment, see something so unbelievable, it’s simply beyond comprehension.
In Iran, we are witnessing that very moment – a revolution unplugged. In streets swept by defiant protestors for the past seven days – post-election of the incumbent president Mahmoud Ahmadinejad; scenes of chaos have been described to us through singing gunshots, angry helicopters, and graphic images of wounded men, women and children being severely beaten, injured, and then carried off into another hospital bed.
The origin of this revolution comes at the barking of Mir Hossein Moussavi, who believes last week’s Iranian election was fixed – where President Mahmoud Ahmadinejad received more than 24 million votes – nearly double the number Moussavi received. On Moussavi’s Facebook page, he asserts that through a massive manipulation of the vote, with Ahmadinejad receiving more than 11 million votes over Moussavi 13 million, the election must have been fixed. His supporters now dress in his signature “Green Revolution” colors that accompanied his campaign.
And as reality strikes us with each update, this particular revolution has strung a different chord in 2009, allowing social media to be the key component in allowing the world to see the unfettered truth, happening nearly every hour in Iran. The hash tag (#iranelection) has been in Twitter’s top 10 trending topic since the election ended last week. And every 15 seconds, there are more than 100 updates on the hash tag, many live from ground zero – showing violence from the streets through uncensored images and videos. Iranians have taken up cameras, mobile phones and computers to send Twitter updates, YouTube videos, and Flickr photos of the country’s riots.
The number of Twitter posts with the hash tag #iranelection has risen in monumental fashion on Twitter since the riots have become more intense. On Saturday, June 20, 2009, there were close to 82,000 tweets in just one hour.
The number of blog posts discussing Iran has been on the rise as well, there are nearly 86 million blog posts that discuss Iran in some manner, and on in the last 24 hours there has been over a million of newly published posts.
According to reports Saturday night on CNN, one woman said that riot police pushed her and about 300 people back with batons and water hoses as they were trying to reach Tehran’s Revolution Square late Saturday afternoon. Another eyewitness said that he saw an old man who had been shot in the head. Another protestor said she saw two helicopters hover above a group, and then police broke up the group with tear gas, and those who ran away were hit badly with batons. All of this being caught through images or video of some type.
The power of video has also been used to push an imaginable force of emotion on the public. A video was released of a woman named Neda (#Neda) who was injured during the riots and died in a matter of seconds, all caught on YouTube. I give you fair warning before clicking the following link to go watch that video – for that reason, I am not embedding it. The following video is extremely graphic and you should be prepared before watching it here.
I am including this because we need to understand that social media is raw, and allows the public to see an uncensored version of the world or an event. And in the need of just simple understanding, the world must realize what is actually taking place in Iran.
Many other videos have also been released on YouTube that show protestors and police, militia and individuals who have had no part in these riots - being punished.
In one video, recorded June 19, 2009, a woman is filming from her rooftop and reciting a poem about the violence happening below her. And in those streets, you hear the shouting of hundreds of people, evoking such powerful emotion and thought about what is taking place in her country.
In another video recorded by the BBC, the Basij Militia open up fire into the protesting crowds:
Protests are also not only taking place in Iran, but all over the world, This video, very well-produced, comes from an election protest in Paris:
And in Tehran, recorded Saturday, June 20, 2009, just the amount of people you see in the streets is something to stop and think about.
And in some of the most graphic images to come out of the battle so far, a preganant woman was shot in the back earlier this week. Tehranian doctors removed the woman’s fetus and showed the graphic result of violence involved in these riots. The following image is extremely graphic - please be prepared before viewing the image here.
And similar to emergencies in the U.S., Twitter has been used to help tell people where to go if they have been injured, and phone numbers to dial in order to help find anyone who might be missing. Twitter also has been a component to help protestors gather and recruit others to help promote tactics to keep the Iranian government off-guard. Twitter-ers from all around the world are also taking part, and are requesting others to change their local Twitter time in their settings to the Iranian time zone to keep the government from trying to shutdown any local tweeters.
As of 10:16 pm EST on June 20, 2009, Tweeters were reporting that Iran’s oldest militia, the Basij, “were raiding people’s homes overnight and killing people in their homes.”
At 10:19 pm EST, Tweeters were offering guerrilla tactics if facing the Iranian government, “realitybias RT guerrilla tactic: If facing a tank, molotov cocktails drive people out of them. Aim for ventilation and entry port.#iranelection”
These are just two of the thousands of tweets I reviewed during just an hours time. See what others are saying as well:
This display of escalating violence and mayhem unfortunately has only increased since this post was written. Iran is a nation caught in a web of chaos, and even though social media has allowed a colossal audience to see the destruction happening inside a country, it’s important to recognize what is taking place. And as we monitor this on a daily basis, and use social media as the favorable tool to do so, we must accept the reality described above, even as uncensored as it might be sometimes. But in return, the world is able to see what is happening inside Iran, and can react accordingly – keeping us informed and knowledgeable of the situation at hand.
This blog post can also be seen at http://www.ovrdrv.com/blog
Social Media & Narcissism – Individuals and Brands: Remember to Love Yourself
Becoming a star on the Internet these days does not seem as far fetched as it once might have been. Social networks have become a ubiquitous tactic in helping connect individuals with family, friends, and strangers alike. And over the past several years, a number of those random individuals have become overnight sensations – all thanks to the Internet.
Do we all remember Tay Zonday? After his composition “Chocolate Rain” became an overnight Internet sensation in July 2007, garnering more than 40 million views to date, this Minneapolis grad student went from no one to someone, in mere seconds.
He has appeared on the Opie & Anthony Show, G4TV’s Attack of the Show!, VH1’s Best Week Ever, Lily Allen and Friends, Jimmy Kimmel Live, and Maury where he performed Chocolate Rain on national television just three months after posting his video to YouTube. He made the front page of Sunday’s Los Angeles Times, the Toronto Sun, Chicago Tribune, Star Tribune, People magazine, and even has appeared on CNN for a televised interview. He’s made appearances on Fox News, and even made it on to an episode of South Park.
And that’s just the beginning of it! Singer John Mayer mimics Zonday’s keyboard riff with his guitar in concert regularly. Even Green Day drummer Tre Cool recorded a cover of Chocolate Rain, which he posted to YouTube. He’s even been mentioned in episodes of The Office, 30 Rock and It’s Always Sunny in Philadelphia.
And this is from a YouTube video, a YouTube video!? Think of it, one day a college student decided to sing some strange, yet catchy song, records it, and ends up becoming an overnight star. Comedy Central, Dr. Pepper, Intel, the rock band Weezer, NASA, Warner Brothers, and BBC have paid Zonday to appear in a variety of promotions.
Zonday is just one of many YouTube celebrities who happen to have corporate sponsors, and are paid for product placement in their videos online. Some have even quit their day jobs or changed careers to accommodate their YouTube filming schedules. And a handful of individuals are also official “YouTube Partners,” meaning YouTube cuts them a share of ad revenue.
Lonelygirl15, the Obama Girl, the Angry German Kid, Dancing Matt, Charlie bit me, the Boom goes the dynamite guy, the prison thriller, even the guy who screamed “Don’t Tase Me, Bro!”- all of these individuals went from having normal everyday lives to notable online prominence.
Some might think of this notion as absolutely foolish, some might think of it as a form of humble genius – nonetheless, they are stars, overnight sensations that have proven their worth in numerous inescapable maneuvers.
Those mentioned above hold our deserved scrutiny, but they are from years past. Ergo, who shall we take notice of now in 2009? Who will be the next Tay Zonday to speak highly of? - Leaping on to the national stage and then slipping back into anonymity, this seamless performance seems to act as a contagious flu anyone might catch.
And in 2009, only can a deceased cat, a 48-year-old Scottish woman and Dominos pizza employees have so much in common. For just a brief second, we read, watched and spoke about these individuals at some point - all thanks to the Internet, and the instant-celebrity, be it a person, video or website might deliver us.
Drum Roll Please.
Here are just a few of those viral sensations that have struck 2009 in more than just simple terms: (some personal grading was also applied here based on impact)
Keyboard Cat
This sensation began with a video clip of a decade old cat appearing to play the keyboard. Add in a video-savvy 22-year-old to the mix, and marry that clip with another of a person falling down an escalator – you have stardom my friends.
This one video attracted the attention and interest of millions, including comedian Stephen Colbert. The AP reports Brad O’Farrell, syndication manager for MyDamnChannel.com in February 2009, put the keyboard cat into motion. Since that point in time, hundreds have taken the keyboard cat clip and combined it with a video clip of an embarrassing accident – the result is absolutely hysterical in some cases. The keyboard cat’s (aka Fasto, who’s said to be long dead) performance is meant to play the person “off the stage.”
This is a great example of how users can take a moment someone creates, and ‘recycle’ the content on their own to produce user-generated content that allows users to decide the hilarity behind who the keyboard cat will “play off” next. Rating: A+
Susan Boyle
If you have not heard of Susan Boyle, chances are you’ve lived in a cave for the past 6 months. Her melodramatic tale began as a 48-year-old reality show contestant for the U.K. reality TV show “Britain’s Got Talent.” When this very sweet, and very unassuming individual belted one of the finest versions of “I Dreamed a Dream” for what would eventually be the world, never did she see the stardom marching her way. Camera crews and interviews on several major news broadcasts, including the NBC Today Show – caught Boyle off-guard and soon she was thrown into a newly found fame courtesy of the Internet.
And even though this unemployed Scottish church volunteer did eventually lose the contest, the online video of her debut performance was downloaded more than 200 million times, and had the paparazzi camped outside her home, and had Oprah and Larry King begging for interviews.
Rating: B+ (Sorry, she lost…can’t give you points for that.)
25 Random Things About Me
This 2009 e-mail chain-like fad fascinated Facebook users and took them to another level. Chances are if you are on Facebook, at some point you saw this pass into your inbox. And you either loved or despised the forwarded message, reluctantly giving in or galloped to quickly toss into your trash bin. The overall point of the fad was to share 25 random things about yourself, and then forward it to 25 other Facebook users.
PC World Magazine estimated that more than 5 million motions of the chain letter forwards populated Facebook pages in just one week. The fad grew to such a massive following; a Facebook user spoofed it with a “25 Things I Hate About Facebook” video. Facebook quickly followed up with the user, Julian Smith, and worked with him on other videos.
This 2009 sensation had a prolonged spike in mainstream media, and did help Facebook further its popularity. Rating: A
Dominos Pizza Videos
In May, videos of Dominos pizza employees violated public health laws when they decided to have ‘fun’ with people’s food while preparing it and recording the entire segment on video inside the Dominos pizza kitchen.
Their antics, which eventually made it to YouTube, sparked a PR nightmare for Dominos pizza, where the company made a public apology from the CEO online via YouTube.
This drew the eyes of several million people, damaging the brand greatly overnight. But, like any other Internet sensation, these moments are short-lived, and what was once a wildfire, seems almost like it never happened.
In the end, an interesting study was done by MediaCurves.com, where they obtained American’s perceptions of the event’s apology, as it revealed that 65% of respondents who would previously visit or order Domino’s Pizza were less likely to do so after viewing a “prank” video. The results can be seen here
Rating: B-
Runners Up:
The Obama Puppy: The moment President Obama promised his daughter’s a puppy, the world had no choice but to care. Bo, the Portuguese water dog eventually made his way to the White House and the ‘online’ world went into a frenzy. Online polls, kennel associations, blogs, and users across all social platforms scratched and clawed to want to help the Obamas pick the breed. Rating: B
The AIG Bonuses: When the world found out that $165 million was paid out in bonuses by insurance giant AIG, the world fought back. Both the public and government officials were outraged by the event of a crumbling company to release bonuses of this size after receiving more than $170 billion in taxpayer funds to stay afloat. As in the case of the Dominos Pizza event, this saw a large spike, then quickly bottomed out and lost interest. Rating: B+
Conclusion.
There is one interesting point about viral sensations that strikes me, the time involved. People seem to obsess for a short period of time, and then poof…it’s off to the next ‘hot’ thing. In this tiny village we all live in, there is nowhere to hide, nowhere to run, nowhere anyone won’t find you. The Internet, in an exceptional way, has transformed our lives into ‘live’ events. We can record, we can tape, we can see what others are doing and transmit that event quicker than ever before, to a stage where the entire world can view. Some might argue this and describe our ‘personal space’ as being lost and violated – It’s hard to disagree. But, in reality, it has been, and apparently we are OK with that. There is a reason we share our lives on the Internet with both friends and strangers, why each of us try and climb the plateau and look over to see who might be looking up at us on occasions. When taking this into perspective, it’s all relative, whether your Joe the Plumber or a big brand like Microsoft – there is point to all of this madness. You want to see me, and I want to see you. We might be trying to play those subtleties off on occasion, but in the end – why fight it? Enjoy the self-absorption, swagger with the best of them and remember, narcissism will always get you somewhere in this world.
This blog post can also be found on http://www.overdriveinteractive.com/blog
Connecting the Dots - Building a Community Channel for Social Properties Within Your Website
When it comes to social media marketing, what isn’t hot these days…Facebook, Twitter, YouTube, MySpace…the list keeps going. And when considering using these social branding channels, these aren’t just another set of marketing toys to play with, remember, these are your brand’s identity. And with hundreds of millions of people scouring these sites for information daily, your connection with a potential customer needs to be seamless.
One aspect of any social media campaign that should be approached is to connect the dots within your marketing channel. There are a number of brands that dive into social media with a lack of experience in launching within the space.
So, let’s put on a little scenario. Brand A has product X and creates a Facebook, Twitter and YouTube page. They take the time to pamper the process and create lasting value behind these pages, through effective videos, messaging, images, and interactive content that brings value to the brand. Excellent!
Now, next question: How are you sharing this content with your users?
- Send out email blasts
- Integrate the link within your email signatures
- Run an online media campaign around it
- Develop a PPC strategy for it
- Link the channels to your blog
- Integrate with direct mail, pamphlets, & brochures
But, what haven’t you done yet?
Connect the Dots.
When building a social media strategy, it is crucial to connect a brand website with external social media properties. There are simple and advanced ways to do this:
1. Place simple calls-to-action on the homepage

This allows users to have a stronger connection to any social properties. A user’s relationship with your product hinges on these particular moments. We are opening a door here by allowing users to quickly share and disseminate content across their own personal networks.
Allowing this opportunity for a user sets a clear goal for them. First, they are not confused by the ‘impostors’ that may be lurking on the web. These are the unofficial channels of a product, many of which exist. These channels have unclear and more than often, incorrect information listed - which hurts the brand’s reputation in the end.
2. Build an Online Community Channel Within a Channel

This is a bit more work, as it requires building a channel on your website that captures the true meaning of all your social networks. This could include a live twitter feed, a Flickr gallery, calls-to-action that connect your Facebook, MySpace, Blog, etc. This builds a user’s confidence about the brand, and removes any falsehoods that might exist in the social space otherwise.
By building in this access to the social properties for users, we build the relationship from a more personal connection. We’ve eliminated the falsehoods that might live within a user’s mind, and connect users with accurate and efficient channel sharing capabilities.
This stems from an idea called relationship management. Companies often think of how to effectively build awareness to their social channels, grow their fans, followers, friends, etc. This is often part of what is coined a Phase I build-out for any social media program. Included in a Phase I build-out is an integration strategy, and connecting the dots between social properties and a brand website, often done during this phase - is a must-do.
I’ve seen the mistake more than often where brands build-out social channels, but fail to harness the conversation where they already receive the most traffic - their very own website.
Please feel free to contact us if you have any questions about social media or just online marketing general.
Facebook Leak: Users Can Become Fans of Facebook Pages With a Text Message
Facebook will soon be allowing you to promote your Business (Fan) Page by using text messaging to allow users to Fan your Facebook Page - all by asking people to text the name of your page (www.facebook.com/xxxxxxxxxxxx) to 32665 (which spells ‘FBOOK’ on your phone) to become fans.
At this time, the feature is still in a beta mode, and has not yet been enabled for every Page admin yet. And another hitch in the process for Fans to successfully ‘join’ your Page, is that users need to have setup their mobile phone to receive texts from Facebook, which can be done on the settings page in your account.
Mobile Fan-ing
Even though this is not public at the moment, and is still in a beta mode, the possibilities could be endless for brands to better connect to future fans. Imagine being at a rally, concert event, a boardroom, a ballpark, and you ask people to take their phones out and send a simple message through texting via a mobile device.
Exactly.
Take that scenario inside your marketing department for a moment, and you include a prompt in brochures, commercials, websites, print ads, etc. Opening up this ‘quick’ engagement possibility for users could create a massive influx in growing your Fan count on your Page.
Going one step further, once a user is engaged with a brand through the mobile platform, users will receive a brand’s status updates via text message to their phone. After receiving the update through the phone, you can then respond and comment directly through text messaging. This process is entirely conducted by phone, without touching a computer. As this feature’s publicity grows, you can imagine what level of engagement you are able to produce!
Even though this has not gone live for everyone just yet, it will have a huge impact on the Facebook community once it does. We’ll keep you up-to-date as information becomes readily available.











