Nicholas Cifuentes

When it comes to growing communities in an online environment, collaboration is the key.

How often do you see people, young and old, carry on multiple conversations on Facebook? Younger people seem to have the instinct to know how to pool their resources – sharing information as easy as pressing ‘enter’. Approaching this concept on a business level, can be a bit different – collaboration is the common goal, and it take all parts involved to create this partnership.

However, if you think you know where I am going with this, I am not going to talk about in-house collaboration; that is for another discussion. I want to talk about external collaboration – aka ‘Wikis’.

Sharing information is what today’s ‘Web 2.0’ world is about. Allowing others to take part in your community, be it a blog, forum, website – a Wiki goes one step further. It allows ‘personalized’ information to take the forefront and become the spoken word for your brand. Creating a Wiki that might allow others to supply information, fill-in-the-blanks, and create viable documentation at the same time – is the best of both worlds.

Now, you may not have a brand that is suited for this, that is fine – but you may be surprised how many brands can build out external wikis and make them successful.

Evaluation

What do you do? Let’s think about what your brand does for you. Who is your demographic? What type of information do they read? – questions like this will open up discussions for the possibilities of creating an external wiki.

What don’t you do? This is even a better question to pose to your team. What about your brand is missing? What do you want to see improve, in terms of ‘collaboration’, amongst your brand?

How will a wiki improve my brand? This could be the end all question, and might make sense for you not to implement such a branding tool into your website(s). Even though the conversation might end here – just re-think for a moment ‘why’ this might be effective for you, and more importantly ‘why not’?

Benefits of a Wiki

Highly Targeted Traffic. A wiki produces this, plain and simple. If you create a wiki that is area-concentrated, and maybe, let’s use this for example only, in the surfing industry; after you produce enough content on the pages – you will begin to see your keyword searches improve for particular events that relate to your industry. Simply put, the web loves content, and because a wiki is 99 percent content, wiki pages end up ranking very high in search engines. NOTE: Pay attention to all SEO devices, don’t expect just by putting information on a wiki page for your websites to go right to the top of search engine results…we all wish that could happen – but it doesn’t. Play it Straight!

Branding. As far as branding and marketing strategy – a wiki can act as an authority for your industry if you develop the concept properly. If you want to be seen as an authority in the ‘surfing’ industry, for example – why not develop a wiki and build out a branding page of surfing, the best spots, wave lengths, daily tides, how to do it, etc, etc…I only use this as an off the cuff example – but you see my point.

Read the rest of this entry »

When considering social media applications, and those that are effective to not only drive leads, but also generate conversions – you have to consider the magic of Flickr.

Flickr is a social photography website that allows you to upload and share your pictures with friends, family and other registered Flickr users; as well as the general Internet audience.

Similar to Photobucket, Flickr functions as an image host – but its strength lies in the social sharing of the images with a massive community of users. Photographers use Flickr to showcase their art, computer bloggers use it to save on bandwidth and keep their own servers empty by dumping massive photo files on Flickr.

One thing very new, yet very effective, in terms of marketing this social media showcase – is to build traffic to your website using this creative tool.

Let’s look at few things about Flickr:

1. It is the #2 rated photography website in the U.S., UK, and Australia, while holding a near 40 percent market share in the U.S. While Photobucket is still the leader in all three markets, - Flickr’s global presence could still be greater.
2. And with Yahoo! acquiring the image giant in 2005 – it has been optimized with the Yahoo! Image Search tool.
3. Flickr’s photos are listed in the Google, Technorati, personalized and start pages, as well as various other portals, websites and blogs which pull in and display Flickr pictures through RSS feeds.
4. All of these direct sources can be funneled back to your website, and at least make others aware of your brand and/or product.

Flickr – Getting Started

Flickr allows you to create a profile, using a buddy icon, screen name, profile where you can place relevant links and information about yourself or business. And then, you can create your own Flickr address – meaning http://www.flickr.com/photos/nicholascifuentes

Flickr also offers two options when signing up, a free and paid version. The free version allows you a bandwidth limit of 100mb per month. This is reasonable if you don’t’ have too much traffic or photos that are limited sizes – but to be honest; the Pro Account (paid version) is the best way to go. They charge you only $24.95 for the year, but you get an unlimited number of bandwidth, and you are able to upload not only pictures, but video as well. You are also able to setup an unlimited number of photo sets, as compared to only three for the free version.

Read the rest of this entry »

You always knew it was going to happen eventually – colleges and universities nationwide using social media to find new students. Looking for that edge to find the top candidates, schools are reverting to social networking sites, message boards, online video and podcasts to bring the talent!

It makes a great amount of sense to do such a thing.  You have to go where the audience is, and with millions of people going on social networking websites daily, it’s only obvious to attack such a market.

I used to be a college student, and working in social media, sometimes feel like I still am – but that is the medium where you KNOW students will go daily.  There is less chance they will open a college/university email, newsletter, mail brochure, or go to high school college fairs – chances are – you will absolutely find them on Facebook.

The National Association for College Admission Counseling said that nearly 29 percent of colleges use blogs as recruitment tools, while the percentage of colleges using online chat rooms jumped 12 percent in 2002 to nearly 35 percent in 2006.

Alliant International University recently ran a Facebook ad for its Center for Forensic Studies.  The ad targeted users with bachelor’s degrees in psychology that watched the show “Criminal Minds.” And because Facebook allows you to target users in ads using the specific information they list in their profiles, such as favorite TV shows and education – this allows advertisers to target very specific users.

Through the ad, Alliant asked users to take an online quiz to find out how much they knew about serial killers.  The answer page gave them the choice of joining the forensic program’s Facebook group or linking to the program’s home page.

When all was said and done, almost 5,000 people took the quiz and nearly 500 of them made it all the way to the how-to apply page on the university website.

Now, some experts have said that allocating too many resources, (aka $$$$$), to social media efforts does not prove its return.  I beg to differ – not that I have evidence to prove such a statement, but based on the basic philosophy behind social media and its effect – clearly there is only a win-win situation involved here.  Such as this, if your going to establish a blog network to promote recruiting – make sure your website is up to par with what you are doing on the social media side.  The last thing you want to do is have a kick-ass blog, and then turn students to a poorly built college/university homepage.

If you are going to operate podcasts and video through places such as iTunes, YouTube, etc…make sure you try and implement that technology on your regular website as well.  This is where branding becomes an issue – and a possible students views the entrance page on the blog, video, or podcast area as great, and then quickly ‘bounce’ as soon as they reach your regular website.

One example of a college website that does it well, in terms of how their ‘regular’ home page/ entrance page looks is Bryant University in Rhode Island.  They successfully integrated a ‘tour’ entrance page, in addition to their normal homepage, that uses their current students into a ‘video-friendly’ format that ‘pops’ in terms of functionality and is useful for actual information necessary for a student to make a decision – taking them to the ‘regular’ admissions home page.  Schools should consider this outline when thinking about organizing their recruiting approach.

With the back-to-school season in full swing, a number of retailers have lined up social media tactics to attract new shoppers.

Targeting teens and young adults – social media has emerged as a key component in drawing new targeted users through social networking sites, such as facebook, to deliver their marketing campaigns.

With an already shaky economy scaring buyers away from the stores, shoppers need to realize that retailers will only use these types of marketing efforts more often as consumers continue to pinch pennies.

To promote a new clothing line, J.C. Penny created an online game called “DorkDodge” in which a girl has to navigate through a number of unwanted boyfriends to find her dream date.  The retailer also launched an integrated marketing campaign that gave the teens the opportunity to ‘get that look’, using a clothing theme from the movie “The Breakfast Club.”

And retailers like Victoria’s Secret and Apple are using their valued partnerships with universities and college-aged consumers as a key demographic.  Victoria’s Secret partnered with 33 universities to launch Pink’s Collegiate Collection, a series of shirts, accessories and sports gear cross-branded with colors, names and mascots from participating universities.  And as part of Apples’s back-to-school promotion, students and faculty of an accredited university receive a free iPod with the purchase of a computer.

And it should be said, that retailers will find a stronger influence with social media and Web 2.0 experiences by allowing most of the benefits coming from branding and awareness building, rather than direct sales.

And there it goes! Facebook has finally done it - overtaking MySpace, in terms of users and signups with just a touch above 132 million people worldwide.

It is really amazing to think how quickly Facebook has overrun the social media websites - turning their aim and boosting profits by opening up their API to everyone - and for that, if you don’t know what that means, you can thank all those fun little, pointless, applications you attach to your profile…I do it too, so I am not  hating.

However, in all honesty, MySpace still has the base audience for bands and music, allowing a great way to stream music easily, and have a website in a couple of minutes - and be able to network the hell out of it!

But, from what I hear, coming down the facebook trail - will be some powerful music applications that will allow bands, both starting off and established, do the same, plus more. They will be allowed to post, sell their own music and related items through their facebook page!

Your blog is like a baby, you nurture it, feed it daily, take care of it when it is sick and watch it go to sleep every single night…yes, my friend – blogs are addicting.  It is 2008, time to build readership, and begin to grow your brand’s awareness through the social media channels.  As popularity has grown in blogs, and blogging, there are some key steps you can take to market your blog and grow effective strategies to increase readership.

Here are some key strategies for growing your blog in 2008:

Bring your Blog Home: One tactic to consider when trying to harbor more traffic, that will almost always work, is to localize your blog.  Targeting a specific market and reaching out to them, using their language, all is a great way to reach more outlets.  Localization allows you to cover topics that competitors probably won’t take the time to cover…something that should be considered when considering new material to write about.

Have Others Write It: User generated content is a great way to expand your blog’s reach.  You can ask the public to submit articles that you feel might benefit your blog’s purpose and publish them accordingly.  This can be gained by seeking out online writers, using article PR services to get content, and affiliating with other blogs in your field.

Start A Forum: A forum is great way to let your users interact with each other.  You want reasons for your audience to come back to your blog, socialize, and interact with each other online.  A forum is a great tool that will encourage this.  By creating this outlet, you create a magnet for your users, which encourage them to return to your brand daily.

Start a Newsletter: Newsletters are an excellent way to reach an audience with information that differs from your blog.  Depending on your product, newsletters are almost necessary to keep your customers returning.  Newsletters are an excellent way to send out narrow messages, or more concentrated, to your audience.  Create a weekly, bi-weekly, or even monthly newsletter to connect to your followers.  One of the great advantages a newsletter has is being able to monetize it in several ways (advertising, premium content), as well work them into effective methods for capturing leads.

Social Media Anyone: Social Media Optimization starts with social bookmarking.  Creating an outlet for other readers to take your content and submit it, talk about it, or even blog about it in the social media channels will ultimately grow your traffic.  Allowing applications like Twitter, Facebook, Digg and countless other social news websites, can help disseminate your information to a target user.  Open up accounts in these channels and begin the process yourself, befriend the influencers in each channel and begin to watch your content wind its way through the Internet, and leads grow on your blog or website.

New Writers: New writers can be a great way to bring a new ‘voice’ to your blog.  Otherwise, a change of pace.  Just remember, when you pay someone per an article, make sure they are the best at what you need.  Don’t bring in writers who are unsure and could question your blog’s voice, keep it lively, bring in TALENT, and then you can pay more attention to marketing the blog instead.

Premium Content: This is a great way to further monetize a blog.  Premium content refers to exclusive content that is not made public to everyone and anyone who may fall upon your website.  Create member only pages inside your blog that you can tie to subscriptions and promote alongside your free content.  One suggestion I do have, when you do this, please make sure the content is original and most likely can’t be found anywhere else – it is what makes it PREMIUM!

Other Blogs Like You Too: Working with people in your industry can bring surprising results.  Collaborating with other bloggers in your practice would be done to initiate some sort of social network possibly, large writing projects, online applications, awards, and contests.  This helps build your brand and drive specific traffic to your website.

Videos & Podcasts: Consider video blogging, as a new tactic to your approach.  Your content can reach an entire new audience through some major social video websites like YouTube, Metacafe, Dailymotion, and other high traffic video websites.  Podcasting works the same way, obviously your hearing instead of visually applying yourself.  Viral video marketing also falls into this category, and should not go overlooked.  You will be surprised how much traffic and new conversions you see using this technique.

Overall, in 2008, be creative!  High quality editorial content will keep audiences interested, however, building a supportive audience and broadening your distribution channels will only help the original cause.  Expanding your blog through some of these channels will increase your user participation, create new delivery channels, grow your reputation and influence the audience around you.

Get Blogging!!