Posts Tagged ‘social media’

Are Your Analytics Accountable?

A recent survey of senior marketing executives by Forbes Insights and MarketShare Partners said nearly seven in ten used analytics to measure the effectiveness behind their campaign efforts.

Marketers with large budgets seemed to be significantly more likely to measure their efforts, as compared to those spending less than a million; however many planned to adopt analytics at some point in the future.

This study is interesting, however it does leave the door open for some skepticism. It’s fair to say that if I have a $1 million + budget invested in a marketing program, I am surely going to want to understand the results of my investment. But then again, if I only have a small amount of budget to invest, (and I am not saying under a $1 million dollars is at any time small), I would certainly think a company would want to have proper measurement tools in place to ensure the campaign is drawing proper exposure for the brand and meeting any set KPIs. Naturally, when your budget is even smaller, chances are you are going to become more intensely immersed in your campaign - expecting great results.

The report also focused on how measurement is approached, internal vs. external parties taking on the responsibility. A high percentage of these marketers surveyed said they relied on internal parties to take on the measurement responsibilities. I understand this from a budget perspective, but I also question the authenticity of a campaign when internal teams are relied on, as sometimes numbers can be skewed, favoritism might play a role, and lack of objective expertise might factor in the final results. Bringing in a 3rd party to enforce your campaign’s results could offer stronger, and more exact results based on the type of system used, and of course, a bit more objectivity.

In the end, the study said more executives were happier with internal measurement programs than with external entities. However, they also claimed that most of them did not have a sufficient way to share campaign results with their fellow executives because a lack of process, continuity, and orderly way to present information.

All the more reason to consider a more processed and organized system that will measure your campaign results, and ensure that you are tracking EVERYTHING within your campaign. And these are more likely to be found within a 3rd party setting.

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What Do You Do Online? Social Media & Gaming Dominate Online Activity

A newly-released report from Nielsen said social networking is consuming twice as much of our online time as any other digital activity.

The statistics said sites like Facebook and Twitter account for 22.7% of time spent on the internet, with social games being the next most frequented activity at 10.2%.

And with all our time being eaten up by Facebook, you’d expect drop-off somewhere, and activities like email and instant messaging are taking the brunt of it. Email activity plunged from 11.5% to 8.3% from June 2009 to June 2010. Instant messaging also took a hit with a 15% decrease.


However, in a less obvious surprise, the mobile market is picking up for the drop-off in email usage as it rose from 37.4% to 41.6% - obviously coming from the rise in smart phones and mobile devices.

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Forrester: Marketers Should Tread Lightly in the ‘Location Game’

In a just-released Forrester research report, it said that most marketers should refrain from location-based services, citing that just a mere 4% of the US online adults have ever checked in on the “location game.” And only 1% update these services more than once a week.

The study revealed some interesting statistics, as it looked at a large number of location-based sites, including popular players such as Foursquare, Gowalla, MyTown and Loopt. And to add to the study, a whopping 84% of respondents said they had no idea or were not even familiar enough with such types of apps. This study comes at an interesting time, since 2010 was marked the year of location-based services, igniting fires under social media marketers - all trying to integrate location-based strategies into their marketing programs.

And to add to the bottleneck, the report said almost 80% of location-based service users are male, with close to 70% of them between the ages of 19 and 35, and 70% have college degrees or higher. Forrester also discovered that 38% were more likely to say friends and family ask their opinions before a purchase, in addition, this crowd was very open to mobile coupons and offers as well. This vertical is also more resourceful with research prior to a purchase where nearly 20% are more likely to consult their phones before buying to conduct more research and read customer reviews.

Location-Based Reality Stinks?

This certainly brings most marketers back to reality before jumping on the location game bandwagon.

Although this data cuts down a very small segment to target, it’s still very approachable when you consider products that live in the gaming, consumer electronics, and sportswear verticals. These are the verticals that lead the way with testing these applications, according to Forrester. However, the location space is full of brands that are already proving they are not just for the male audience. Big players such as Starbucks, Oil of Olay, Bravo, Gossip Girl, Campbell’s Soup, Louis Vuitton, Bon Appétit, Lucky Magazine, TLC, and PepsiCo are all currently experimenting with location-based services.

But as in any new technology, there is always the question of adoption rate, and to be honestly blunt, these networks are very much in their infant stages. Foursquare has just over 2 million users; Loopt has 4 million, and MyTown with 2.5 million - barely a drop in the bucket from a marketing standpoint.

And the next question is scale, when this will happen? As of now, the digital social network rulers such as Facebook, Google and Twitter are not fully involved in the location game. When their entrance takes place, this will help set the market more efficiently, creating a much higher adoption rate. And a drastic shift in competition for the current market.

Thoughts…

As Forrester always does well, and does often - it reports the facts. I don’t think marketers should completely avoid location-based service programs, nor is Forrester saying that. They are however saying that you should tread lightly and not expect any massive returns as you start to experiment in this sort of advertising.

However, the market always moves quickly, as we all have become aware of over the past several years in social media’s popularity. If digital adoption rates stick, I’d say we would be in a good place to give this just a bit more of time before more users begin amass on each of these networks.

Depending on your specialty, I’d say it’s reckless to not at least consider location-based services when considering new social media programs. Your brand’s demographic might not fall directly into what Forrester reports, however, you should consider the question of “When?” At exactly what point will the ‘branded’ location-based network space take off in popularity? When will they eventually act like your Facebook branded community does now?

I think the real question is: Do you want to get involved now, or several months or years from now when every brand on the planet is doing it?

These types of applications will grow; they will be built beyond a cliché, cornball badge to tell your friends on Facebook or Twitter about. Monetary, if not branded products will soon replace these and be offered in place of  a ‘real’ incentive for checking-in. We already have started to see this in mobile coupon deals that Starbucks offers.

These incentives will get better and will have a stronger support system as the adoption rate increases.

We’ve just started in this game kids…just give it time.

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Infographic: Facebook Hits 500 Million Members & Growing!

*This image is courtesy of Facebakers.com and was made exclusively for Mashable

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UPDATE: Old Spice Guy Creates Custom Videos for Fans, Campaign Breaking Viral Records!

UPDATE: The activity around the campaign just keeps this train hauling down the road to becoming one of the best viral campaigns for 2010…recent stats updated @ 3p.m. PST.

Twitter: More than 47,000 total followers & counting… (averaging 3-6 new followers a second!!)
YouTube: Currently the #1 viewed YouTube channel so far today; & because they are a YouTube sponsor - they are currently #1 in the sponsored channel rankings for (month, week and today); see more stats below:

#4 - Most Subscribed (All-Time) - Sponsors
#1 - Most Viewed (Today)
#1 - Most Viewed (Today) - Sponsors
#35 - Most Viewed (This Week)
#31 - Most Viewed (This Month)
#1 - Most Viewed (This Month) - Sponsors
#3 - Most Viewed (All Time) - Sponsors

Social Media Mentions (Blogs, Micromedia, Facebook, Videos, Images, Forums)

As of last night, the total mentions were around 6,500 as of 5 p.m. PST - people went home, ate a little dinner and continued to watch as it totaled a number of nearly 10,500 mentions, which broken down ended up looking like this:

Tweets - 8,300+
Facebook - 1,300+ status update mentions
Blogs - 660+ blog articles (mentions)

*The other neighborhoods gathered data as well, but these were the valuable mentions Old Spice received via social media.

As for today, the volume is continuing, as it is getting an amount of mentions across the social sphere that brands normally pay top dollar for. And this is not to say that Old Spice did not, I am sure that two-full days of a crew filming, paying the Old Spice guy, editing videos, posting, responding and monitoring their profile activity continuously - yes, it takes dollars to do that; but the return in new social media relationships, brand awareness and the amount of advocates they have secured to work for them in just 36 hours by posting Old Spice mentions to their social media profiles & blogs - not to steal this from anyone we might know (clear the throat…) - Priceless!

Read the rest of this entry »

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Will Social Media Improve Your Life in the Future?

The Pew Research Center recently fielded a study focused on the future of social relations. The research study revolved around one statement:

“In 2020, when I look at the big picture and consider my personal friendships, marriage and other relationships, I see that the internet has mostly been a positive force on my social world. And this will only grow more true in the future.”

In the end, 85% of the surveyed audience agreed with the statement, while 14% took to the other direction and saw the internet as mostly being a negative force within their social world.

Social Relations - Pew Research Center Study

Although this recent study is no way mind-blowing, or anything too shifting that causes our culture to stop and wonder, it does open up the idea of influence and just how much a catalyst the internet is for creating shifts in our daily lives. With creation, cultivation, and the expansion of social relationships – we are able to touch a number of points & places in the world that just a short time ago we had scarce interaction with.

In the Pew study, survey respondents noted that with the internet’s many social positives, also came alongside a number of negatives. Respondents noted that tools such as email and social networks are & can be used in harmful ways. In addition, it can cost valuable face-to-face relationships; where communications are hidden behind computer screens and often never reach past a shallow conversation. The internet was also tied to the idea of being a place where individuals silo themselves and limit their exposure to new ideas. Privacy was also brought up as a key indicator, however, we hear of this constantly when mentioned alongside negative connotations, and yet we see little to no drop-off in growth, so I see this as something that will always be mentioned, but often ignored.

Many people who said the internet was a positive force noted that it “costs” individuals less to communicate with each other, helping structure new relationships over more geographical territory. Some respondents suggested that there will be new “categories of relationships,” a new “art of politics,” a sort of evolution in friendships if you so desire.

And most notably, as this plays out, people are just beginning to address the ways in which nearly “frictionless,” easy-access, global communications networks will alter how reputations are created, perceived and trusted. (Think of YOUR BRAND here)*

The Lonely Internet

The virtual world that exist, connected through computers, laptops, digital devices such as mobile phones, netbooks, tablets, and so on; offer us the ability to avoid a lonely internet. Think back to when you first were online, think pre-social networks and what type of interactions you had? The internet was used as a portal for just searching information, which was in no way as robust as it is now. Social networks and the internet are another utility for supporting social life. The idea of ‘thinking’ too much about social networks and the role they play in society will eventually dissipate, similar to as the telephone did when that was a new type of communication tool (*I know, this was a very long time ago :P), and eventually was taken-for-granted. You don’t see any individuals think the telephone is an alienating force; it supports your social life. And now as social networks and internet take to life, they too will eventually be assumed a basic daily utility. You see this happening now as a recent study had a 1/3 of women 18-35 checking Facebook before they even rolled out of bed in the morning.

Human interactions are always up for debate, and we see that the internet has helped extinguish some of these differences people have had and now it acts as a communications gold mine. By closing the geographic distance between family and friends, the internet now acts as a communicative tool that can function through instant-messages and video conversations; it frees up more time for individuals, as well as cutting costs on travel and other manners of communication that may cost more. Twitter & Facebook, as inferior these tools may sound to many, provide a wide range in forms of communication, that can offer comfort & encouragement, expand a person’s worldview, filter information and offer feedback on-demand.

The internet also breaks the shyness barrier, which is often in the very beginning stage of every relationship. Think of that person you were always nervous to approach, or maybe that event or new place you wanted to venture to, be it a restaurant, a concert, a movie, a large event, maybe even sky-diving! Think personal items such as clothes or electronics – you can ‘scratch & sniff’ now without even leaving your home. Point it, research can be done on-demand, whether you are at your desk or on-the-go, and often very quickly based on your insight, as well as other recommendations. In the end, your decisions are becoming easier to make, because they are being made for you with the internet and its social utilities.

Shallow Relationships

Those often against internet and its social utilities, frequently fight the battle of face-to-face encounters. The argument is valid and does stand as a cultural issue in today’s world with users spending more time behind the computer instead of communicating with “real individuals.” This type of exposure opens the idea of social networks promoting shallow relationships, which many see as a negative force in today’s world. You might know what your 30 friends had for dinner last night, but you don’t know whether any of them might be struggling with major life issues. If we live by this point, many people will have a hundreds of acquaintances, and very few friends. (*Not sure if acquaintancebook.com is available?)

One point I do consider, is what type of impact this has for a child born in this new age of information exchange. I, as an adult, became involved in the internet and using it as a social utility; I stress as an adult. In some ways I fear what might happen to children who consume this type of information exchange so early – what type of real-life relationship might they form, and how will they function when they reach a social reality outside of a computer? Children consume video games, the internet, reading books on their parent’s iPads & Kindles, etc. The question remains should this activity be arrested and pointed out, or do we continue and allow this type of behavior because it’s becoming accepted and well known in our culture. Something I can’t really answer…can you?

Conclusion

As time moves forward though, I truly expect technological advances to continue to change and shape how social relations take place online. As we see now, both sides to the argument prove worthy cases for and against the internet evolving as a daily social utility in our lives. In the future, we can only expect a more intense display of technologies and new ways to communicate, such as holographic displays, powerful visualization decision-based tools, permanent and trusted cloud archive storehouses, even stronger semantic web tools that predict our own behaviors and act for us.

But, as the Pew Research study pointed out, while our tools are changing quickly, basic human nature will most likely adjust at a much slower pace. It’s sad, but very true.

What are your thoughts on the topic, will social media improve your life in the future, tell me how? And feel free to reach out to me via email, Twitter, LinkedIn or Facebook. I can also be reached @LoomisGroup via cifuentesn@loomisgroup.com

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Facebook Open Graph: What this Monster Means for All of Us

You think you know Facebook? They’re just getting started. With its latest round of plug-in updates, Facebook has unleashed a monster that means it will soon dominate the scene as the web’s most popular destination after Google.

But what does it mean for us? The major announcements at the recent F8 Developer’s Conference in San Francisco unveiled a plan to intensify and expand FB’s ever-growing empire beyond its website, and turn every site across the Internet into satellites where users can interact with friends at all times.

Social Plug-ins

The F8 conference saw a combination of plug-ins released for developers to integrate onto their sites-here’s a quick wrap-up:

• Like Button and Like Box: This allows the Like feature to be added to any piece of content, typically an entire page. Users click on these buttons to Like a site and share a link on Facebook, which is permanently stored on a user’s profile and points back to the original site.

• Activity Feed and Live Stream: These are the plug-ins that show static and dynamic activity on a site. Activity Feed displays recent Likes and comments from the site, while Live Stream shows a real-time view of activity on the site and is intended for interactive events.

• Login with Faces and Facepile: This type of publisher plug-in enhances Facebook Connect, and makes it easy and compelling to sign in by leveraging appropriate Facebook cookies and displaying faces of your Facebook friends who are already members of the service.

• Recommendations: This plug-in allows site developers to personalize recommendations for the user based on what friends and everyone else is Liking on the site. This plug-in is intended to drive users to other pages on the site.

For more on Facebook’s plug-in plan, click here

A Personalized Recommendation Engine…

It is now simpler to integrate these plug-ins on your site-they use a seamless code that binds Facebook with your website. In addition, these plug-ins have another characteristic-they became smarter.

Publishers who use the Open Graph protocol can integrate their web pages into the social graph by identifying what an object is on a page: a book, a movie, a recording artist, an event, etc.

This changes how Facebook defines and structures knowledge for the web. For example, if I were to ‘Like’ a movie on IMDB.com, that information will be stored on my Facebook page. Now, fast-forward several months, and Facebook not only feeds that information to my Facebook page, but I now receive an additional recommendation from Facebook telling me I should follow a certain actor or actress’ page because they are also in that film.
With this new plug-in release, Facebook becomes a valuable new marketing tool to help promote content to the right targets. Now, information like our favorite books, movie, sport team, song, etc., will become permanent and more widespread on our profiles.

Users… Beware?

With these updates, users will absolutely be trading privacy for personalization. It’s clear that personalization-and ultimately more information-cannot be had without users telling a system about their interests.

More than a few people have said Facebook is becoming the new Google, with access to too much information about us.

But let’s be honest about the situation-Facebook users are not going to stop using Facebook. In fact, the ability to personalize content and the overall experience will make Facebook an even richer platform for individuals who like to create their own look and feel with content that is attached to Facebook.

Advertising is a major function of the Facebook platform, and this new “experience model” for users will likely draw further targeting. When this happens, then we’ll see how much users enjoy their privacy.

Competitors… Beware the Monster.

Facebook has a mission behind this announcement-to slowly own the web one set of eyeballs at a time. With just one plug-in, connected to a 450+ million-user base, Facebook is attempting to do more than just connect people together-but people with their things, all across the web.

Competitors don’t have much of a choice but to either innovate and build against it, or more likely embrace this technology and build on top of it.

All the big players- Google, AOL, MySpace, Twitter, Yahoo!, Amazon, eBay-should be a bit worried about this. Facebook is literally cherry-picking social interactions all across the Web and bringing them to their platform.

(And Microsoft? They’ve already decided “why fight the power when you can join the fun,” and their idea of partnering is most likely the smartest move in their court.)

What’s Next for Facebook?

Open Graph will surely define how we consume content in the social web. Their system is smarter, more useful, better targeted, and reliably adaptable-more so than any social system previously.

As time goes on, developers and site publishers will come up with a bevy of applications and functions that will roll out in the next couple of years, depending on how Facebook allows developers to build on top of the Open Graph.

With this announcement, Facebook is just continuing to feed the beast. Not only are they biggest social network on the planet, Facebook is becoming the biggest network of people on the planet.

This blog entry is also posted on the Loomis Group Blog

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Twitter CEO Evan Williams Announces @Anywhere Feature at SXSW

Twitter CEO Evan Williams just announced that Twitter will begin a step toward individual website integration with a new platform called @anywhere. The announcement was made during Williams’ keynote speech this afternoon at SXSW.

The new integration will allow developers to plug-in to @anywhere to integrate “basic” Twitter functionality into their website without users needing to navigate away from the page - basically more value without the heavy lifting, as Twitter so kindly put it.  

So picture this, you arrive to the NewYorkTimes.com and right there on the page you will be able to follow reporters and other staff people whose Twitter name is associated with the New York Times. The Twitter blog also suggests that you will be able to tweet about a YouTube video without interrupting it.

There are more @anywhere features planned, as Twitter says the current items are “just the beginning.” This is one-step further for Twitter, who has been needing to integrate a “Facebook Connect” like move that Facebook debuted last year, and is currently dominating the field in when it comes to the idea of a social media operating system.

Most importantly however, Twitter is making this simple; where a person behind the organization can drop @anywhere with a few lines of JavaScript instantly on their website without using any difficult API language that is mostly learned before implementing. During the announcement today, Twitter said that @anywhere will be available to just initial partners at first, those include Amazon.com, YouTube, Yahoo!, bing, Msnbc.com, AdvertisingAge.com, Digg, eBay and a few more!

All future announcements on the @anywhere platform will be made from the @anywhere Twitter account.

Stay tuned for more information as it breaks!

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Social Media Privacy: Building Trust

I know where you are, I know where you could be, I know pretty much everything about you.

And I’m not even your friend – at least (REAL) friend. It’s no surprise that social networking allows me to know this about you. I can see what you just ate, because you tweeted it, what you just got for Christmas, because you put it on Facebook. And now I can even see where you are all the time, because you went ahead and checked-in on Foursquare, or you Google Buzz-ed a random thought, and oh yea, you forgot to shut off that geo-location feature that is set to be on automatically when you activate your Google Buzz account…doh!

Sure, these publicly announced check-ins, random personal thoughts, and location-sharing networks might get you a cool new pseudo badge and allow you to become the Mayor of your workplace or the supermarket next door, maybe even the Target down the street – but one key thought that revolves around all of this – I know what you are doing, I know where you are, I know pretty much everything about you.

Social Networks & Privacy?

Privacy seems to be the 800-pound gorilla in the room that everyone notices is a big problem, large enough to be spoken about daily, but we more or less undermine it and sweep it under the rug and think it will clean itself up later somehow – aka….someone else will deal with it… or even worse – maybe nobody cares?

In the past, we’ve gone through the trials and tribulations of privacy wars on Facebook, and after that battle, their new policy now allows for more individual control and openness at the same time. That battle has slowed, and has now turned into the discussions around the new dangers of location-sharing networks such as Foursquare, Google Buzz, Loopt, even Yelp’s new check-in feature, maybe even clever Twitter or Facebook searches will yield some good results as to where you might be. As each of us get caught up in the novelty and bonuses associated with our behavior – what dangerous doors are we opening by taking part in this?

This leads into a larger discussion around the privacy associated with social networks, but to be honest, if we are taking part in this phenomenon daily – do we care about privacy? Sure there are certain Facebook pictures you want to keep targeted to just a select group of friends, and on Twitter you want to grant permission to a select group of people to see your tweets; privacy exists – but what is privacy if we are taking part in social reality anyways?

The 24/7 personal openness we display as social media users ties to our inherent behavior to play to our strengths. Social media has changed the way we live on and offline and has us living in much more “open” environments, compared to our parents and other Generation X’ers who lived in “closed” worlds and had “separate” behaviors. Social reality now combines all of that for us!

All of this sharing allows people to play to their virtues, even more in a social media world. People find their triumphs in social media accomplishing and well deserved from a societal standpoint, as well as a boost in their own individual behavior (aka EGO). If I tweeted from the top of mountain and said “About to hang-glide from 4,000 feet in Peru, what a life!”, compared to “Watching ‘Charles in Charge’ reruns on Mondayz…”; clearly it’s cooler I am doing the first rather than latter, but social media, despite its privacy concerns, allows us to live that behavior and feel accomplished for letting the world know what WE are doing. Does it matter that it related to hang-gliding or watching mundane television – no… I am letting the world know because I feel that I need to, to maybe feel that accomplishment in society.

I am not going to break this down from a psychological level, but I am sure there is some reality to this opinion in how people perceive themselves and why they take part – not caring about the privacy concerns we always feel so bullied with. In a recent study from the Future of Privacy Forum, 42% of Internet users are concerned that websites are collecting too much information about them, but then again with Facebook recently overtaking Yahoo! for the #2 top spot on the entire Internet - I don’t know if that reflects privacy as much of a concern anymore?

And as we go forward into the future, there is no doubt that Privacy will become more of an issue, especially as more and more individuals begin to feel violated, whether in an emotional online attack or a physical attacks, such as when video podcaster Israel Hyman was robbed after we tweeted that he was out of town, and the fact that studies have already been done to show how social networks are being used as tools to further provoke attacks on a person – in the next two years, privacy and further security will certainly come to a boiling point, it will be interesting to see what happens at that point.

What are your thoughts around privacy and social networking – does it really matter and is there anything we can do about it?

This blog is also published at http://www.ovrdrv.com

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The Future of Social Media: A 2010 Blog Series (Social Media 5 Years Into the Future)

As we now have buried our eyes & minds into a very exciting 2010, the focus on social media marketing will be ever growing. In fact, from this point on, I believe we are going to see a number of changes in marketing strategies, on and offline.

If you think closely, the world’s operating system is morphing. In the past, you have had a number of “closed” model marketing systems that prevented the singular idea that social media describes: collective interaction. In past years, marketing strategies have lived within specific business models and relied on “closed” channels to disseminate the message. For example, a newspaper would advertise a static ad, a direct-mail message would take a matter of days to make even a single impression. Once that message was delivered, the channel relied on a number of “closed” systems to tie into the medium properly, and the need to pause and wait for participation was often days, weeks, even months depending on the type and length of the campaign.

In today’s world, the operating system is being revamped, what took days, now takes seconds, and together this process of marketing evolution is pushing today’s marketing programs into an “open” system. This “open” system allows for instant connections with the customer, while the opportunity for response, collaboration, sharing, and growth increase tremendously.

Fundamental Shift

While this shift in marketing systems is underway, this “closed” to “open” environment is going to expand further beyond business into our everyday lives. Obviously, as marketers, we think of this in relevancy to the delivery of a message, in some manner. But, as time expands and social media begins to consume users’ lives online, the idea of an “open” system will fall into a number of funnels, including media and content, advertising, business solutions, education, legal environments, lifestyle, entertainment, love, religion, sex, etc…

And as this shift into an “open” system expands, a number of brands and individuals will be wary of moving so quickly into such an environment. A system like this is cluttered with a number of worries, such as “out of control”, “chaotic”, “risky”, or “feeling of being unsafe”.

This inescapable feeling of being in “risk” is common among brands, but learning to trust the system will be the hardest step to overcome starting in 2010 and moving beyond. If relating this change in marketing ethics to social media, the door must be swung open to attain any success. To what level you remain “open”, your business growth will be directly related.

Social Media: 5 Years Into the Future

12-18 Months: Social Media is CRM

As social media slowly becomes a part of everyone’s daily web interaction, this reality and change in systems means that YOU, your brand, must adjust and focus on agility instead of just optimization when it comes to integrating social media into your marketing programs. And as this becomes more of a reality, Social Media CRM systems are becoming a necessity, rather than option as more users begin to take part in social media and recognize your brand.

In the next 12-18 months, brands will work to close the gap on effectively managing dialogue with the market in terms of:

  • sharing information
  • fast-tracking problems
  • responding to questions

Both internally and externally with customers, prospects, employees, other stakeholders, and the public.

Social Media monitoring devices such as Radian6, Visible Technologies, Buzzlogic, TNS Cymfony, Trackur, and other social media monitoring tools allow you to keep a finger to the pulse of your brand and see real-time data as social media mentions take place.

12-18 Months: Digital Jet Lag Goes Into Red Alert

As information already within social media is becoming clogged, expect a massive increase in the next 12-18 months with the uptick in both users and social media popularity. Because of this, expect filtering and curation to become a huge business. When it comes to finding methods to cull the information being pushed into the social networks and allow users to sort through it more efficiently, a step toward contextualizing and connecting with the ‘right’ information will step into the forefront with a number of new tools, platforms and systems to help control this excessive amount of content.

To be continued…

This post is part one of a continuous series that will be posted throughout the rest of January and February. Here is a sneak peak to some of the topics that I will be covering:

• Resistance to Change Ends?
• Privacy will become a MUST for Users
• Real-time, Social Mobile: Feedback, Rating, Comments, Tagging
• Uprising in Automated Social Agents
• Socially Augmented Reality
• FREE Access to a Global Network
• Social “Books”
• Smarter Social Advertising: Mobile, Online
• The End of One-Way Communications
• Social Advertising Budgets Explode
• The Extreme Reputation Economy
• The Importance of Social Capital
• The Global Social Brain

This blog series will also be posted on my work blog @ http://www.ovrdrv.com/blog

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